Live mesh says it's already installed RRS feed

  • Question

  • When I try to install Live Mesh I get a error saying that live mesh is already installed. I have had live mesh on my computer before on a different account but I took it off. I have tried uninstalling it with Revo Uninstaller also. I am running Vista Home Premium.
    Wednesday, December 3, 2008 10:56 PM


  • Hi,

    A couple of things to try:

    1. Try removing the device from the live mesh desktop (i.e. via mesh.com -> click on the device -> options -> remove device from Live Mesh) and reinstalling
    2. Try running the installer as follows: "LiveMesh.exe /repair"
    3. Dan from this post found that the install had placed a LiveMesh.msi (MS Installer) file in AppData\Local\Microsoft\Live Mesh\Setup and that running that solved his problem. If you search your c:\Documents and Settings for "LiveMesh.msi" (don't forget to select to search hidden + system folders) you may find this file and that running it (or removing it) solves this issue.

    Barring the above, I would collect the installation logs and send them in for a bug to be opened by (from the front page):

    1.  Click Start
    2.  If you are using Vista, type Servicing* in the search bar. If you are using XP, click Search and then type Servicing*
    3.  In the search results you will see Servicing.log or Servicing(0000).log depending on where the installation failed. 

    To go directly to the file, the Servicing log is in INSTALLDIR\Setup\Servicing.log or %temp%\Live Mesh\Servicing[0000].log if Live Mesh was uninstalled/rolled back during a failed installation.

    Then send these to lmprev@microsoft.com.

    Good Luck!

    Thursday, December 4, 2008 1:31 PM