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Validation Incomplete: Unable to Perform Validation error RRS feed

  • Question

  • After recovering two different IBM PCs using the IBM recovery utilites, I find I am unable to validate them in order to obtain the needed updates.

     

    The WGA Diagnostic tool run on the most recent one results in the following:

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
    Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
    Windows Product ID: 55274-OEM-2211906-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    Download Center code: NMMXJ7
    ID: 49038f3b-e6eb-4d62-a9f2-20624046b94b
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic: 16E0B333-138-80004005

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    Office Details: <GenuineResults><MachineData><UGUID>49038f3b-e6eb-4d62-a9f2-20624046b94b</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>55274-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-568186159-1493418154-1445276385</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>831026U</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>24KT54AUS</Version><SMBIOSVersion major="2" minor="31"/><Date>20040604******.******+***</Date><SLPBIOS>IBM CORPORATION,IBM CORPORATION</SLPBIOS></BIOS><HWID>A6B93C4F01842032</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    I note the WGA Diagnostic tool shows the product key as being different as the one printed on the side of the case... but changing the key to the one there gives the same results... The cryptic error:

    Validation Incomplete: Unable to Perform Validation error

    These PCs were purchased on contract direct from IBM with XP preinstalled, so there should be no problems such as this.

    I'd hate to think I have to go through this for each and every PC I want to restore back to as IBM originally sent us...

     

     

    Tuesday, May 30, 2006 7:31 PM

Answers