Send email from workflow RRS feed

  • Question

  • Hi,

    I have a number of users of our CRM who use the MS CRM Outlook client.  Each user has their 'Email Access Type - Incoming/Outgoing set to MS CRM for Outlook'.

    I am creating a workflow that will send automatically send an email from a crm user.

    I just wanted to check that the only way this email will be sent is if the user actually has Outlook open?  Otherwise, the emails will be queued until the user opens Outlook and it reconnects to exchanges and the CRM.

    Wednesday, April 6, 2011 4:00 PM


  • Yes you are right.
    Regards Faisal
    • Marked as answer by geordie_123 Wednesday, April 6, 2011 6:14 PM
    Wednesday, April 6, 2011 4:02 PM