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lost my prodcut key RRS feed

Answers

  • Hi Gomaa,

     

    In the past, Microsoft used to store Windows Registration Information directly linked with the Product Key that the registration was submitted for. Unfortunately, due to Privacy laws and legal action, Microsoft is no longer able to store the Windows Owner's Personal Identifing Information linked to the Product Key for that Windows. Therefore, we no longer have any way of knowing what Product Key belongs to you.

    Thank you,

    Darin Smith

    MGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before

    posting a question.

    --------------------------------------------------------

    Tuesday, May 1, 2007 8:19 PM

All replies

  • Gomaa,

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, April 30, 2007 2:57 PM
  • Hi Gomaa,

     

    In the past, Microsoft used to store Windows Registration Information directly linked with the Product Key that the registration was submitted for. Unfortunately, due to Privacy laws and legal action, Microsoft is no longer able to store the Windows Owner's Personal Identifing Information linked to the Product Key for that Windows. Therefore, we no longer have any way of knowing what Product Key belongs to you.

    Thank you,

    Darin Smith

    MGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before

    posting a question.

    --------------------------------------------------------

    Tuesday, May 1, 2007 8:19 PM