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Windows 7 build 7600 now thinks it's not genuine RRS feed

  • Question

  • Hello,

    I have an older computer (lenovo T60) I was allowed to keep from my no longer in existence former company as we were kicked out the door in October 2011. One day not too long ago I started receiving the Windows not genuine messages. From what I can tell it is because the computer wants to talk to my old company's network, which no longer exists, to get verified. My computer has told me that the Office licences are about to expire as well. I don't have any information from "the sticker on the bottom" because from what I can tell from the half of the faded sticker that is still there, the machine originally came with XP.

    Thank you for your help!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85761
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7600.2.00010100.0.0.004
    ID: {D483FBD0-EA45-4234-9C1F-62FA3FF0C605}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D483FBD0-EA45-4234-9C1F-62FA3FF0C605}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85761</PID><PIDType>1</PIDType><SID>S-1-5-21-1775029463-2460514090-4146137414</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>637174U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET32WW (1.13 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date></BIOS><HWID>A0BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7600.0000-1712010
    Installation ID: 009473434941719052608930332730578284000376148040309833
    Partial Product Key: HVTHH
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 3
    Trusted time: 6/10/2012 10:43:27 PM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:30:2012 18:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAMAAAABAAAAAwABAAEA+l6grRdISOTiFT7G9O7o4bqU4ARc0NQW1Ll03lqEKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TP-7I   
      FACP LENOVO TP-7I   
      HPET LENOVO TP-7I   
      BOOT LENOVO TP-7I   
      MCFG LENOVO TP-7I   
      SSDT LENOVO TP-7I   
      ECDT LENOVO TP-7I   
      TCPA LENOVO TP-7I   
      SSDT LENOVO TP-7I   
      SSDT LENOVO TP-7I   
      SSDT LENOVO TP-7I   
      SSDT LENOVO TP-7I   

    Sunday, June 10, 2012 8:10 PM

Answers

  • "baseballqb" wrote in message news:6acc95df-e366-480a-9a75-62ab5c809326...

    Hello,

    I have an older computer (lenovo T60) I was allowed to keep from my no longer in existence former company as we were kicked out the door in October 2011. One day not too long ago I started receiving the Windows not genuine messages. From what I can tell it is because the computer wants to talk to my old company's network, which no longer exists, to get verified. My computer has told me that the Office licences are about to expire as well. I don't have any information from "the sticker on the bottom" because from what I can tell from the half of the faded sticker that is still there, the machine originally came with XP.

    Thank you for your help!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85761
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7600.2.00010100.0.0.004


    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>637174U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET32WW (1.13 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Partial Product Key: HVTHH

    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 3
    Trusted time: 6/10/2012 10:43:27 PM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


     
     
    The Key in use here is a Volume License KMS Key for Windows 7 Enterprise.
    KMS Keys require re-activation at the organisation's KMS server every 6 months.
    Since your organisation apparently no longer exists, presumably the KMS server no longer is active.
    You will have to reinstall the original OS which came with the machine (look on your COA sticker) preferably using the manufacturer's Recovery media.
    Since you say the original sticker was for XP, it's likely to be XP Pro.
     
    If you cannot acquire a set of recovery disks from Lenovo, and the Recovery partition is no longer available, and you are unable to read the COA sticker , then you may have to purchase a new Upgrade Retail license for Windows 7, of whichever edition you require. (Enterprise is not available to Retail - the equivalent is Ultimate)
     
    If you can read the COA sticker, then you can use a Windows XP Pro OEM System Builder disk for the reinstall - bear in mind that you may need drivers before you can install, as the HD is likely to be SATA, which XP doesn't have built-in drivers for.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 10, 2012 8:27 PM
    Moderator