Answered by:
Windows 7 build 7600 now thinks it's not genuine

Question
-
Hello,
I have an older computer (lenovo T60) I was allowed to keep from my no longer in existence former company as we were kicked out the door in October 2011. One day not too long ago I started receiving the Windows not genuine messages. From what I can tell it is because the computer wants to talk to my old company's network, which no longer exists, to get verified. My computer has told me that the Office licences are about to expire as well. I don't have any information from "the sticker on the bottom" because from what I can tell from the half of the faded sticker that is still there, the machine originally came with XP.
Thank you for your help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85761
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {D483FBD0-EA45-4234-9C1F-62FA3FF0C605}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D483FBD0-EA45-4234-9C1F-62FA3FF0C605}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85761</PID><PIDType>1</PIDType><SID>S-1-5-21-1775029463-2460514090-4146137414</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>637174U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET32WW (1.13 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date></BIOS><HWID>A0BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7600.0000-1712010
Installation ID: 009473434941719052608930332730578284000376148040309833
Partial Product Key: HVTHH
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 6/10/2012 10:43:27 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:30:2012 18:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAMAAAABAAAAAwABAAEA+l6grRdISOTiFT7G9O7o4bqU4ARc0NQW1Ll03lqEKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7I
FACP LENOVO TP-7I
HPET LENOVO TP-7I
BOOT LENOVO TP-7I
MCFG LENOVO TP-7I
SSDT LENOVO TP-7I
ECDT LENOVO TP-7I
TCPA LENOVO TP-7I
SSDT LENOVO TP-7I
SSDT LENOVO TP-7I
SSDT LENOVO TP-7I
SSDT LENOVO TP-7I
Sunday, June 10, 2012 8:10 PM
Answers
-
"baseballqb" wrote in message news:6acc95df-e366-480a-9a75-62ab5c809326...
Hello,
I have an older computer (lenovo T60) I was allowed to keep from my no longer in existence former company as we were kicked out the door in October 2011. One day not too long ago I started receiving the Windows not genuine messages. From what I can tell it is because the computer wants to talk to my old company's network, which no longer exists, to get verified. My computer has told me that the Office licences are about to expire as well. I don't have any information from "the sticker on the bottom" because from what I can tell from the half of the faded sticker that is still there, the machine originally came with XP.
Thank you for your help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85761
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
Other data-->
SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>637174U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET32WW (1.13 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080205000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Partial Product Key: HVTHH
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 6/10/2012 10:43:27 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
The Key in use here is a Volume License KMS Key for Windows 7 Enterprise.KMS Keys require re-activation at the organisation's KMS server every 6 months.Since your organisation apparently no longer exists, presumably the KMS server no longer is active.You will have to reinstall the original OS which came with the machine (look on your COA sticker) preferably using the manufacturer's Recovery media.Since you say the original sticker was for XP, it's likely to be XP Pro.If you cannot acquire a set of recovery disks from Lenovo, and the Recovery partition is no longer available, and you are unable to read the COA sticker , then you may have to purchase a new Upgrade Retail license for Windows 7, of whichever edition you require. (Enterprise is not available to Retail - the equivalent is Ultimate)If you can read the COA sticker, then you can use a Windows XP Pro OEM System Builder disk for the reinstall - bear in mind that you may need drivers before you can install, as the HD is likely to be SATA, which XP doesn't have built-in drivers for.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, June 12, 2012 9:58 PM
Sunday, June 10, 2012 8:27 PMModerator