Answered by:
Validation Issues

Question
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Genuine Advantage Log Copied below. Get a message when trying to run Windows Updates that Microsoft software needs to be validated. We click continue, a page opens in IE saying that it is validating, then automatics switches to another blank page and does nothing. Please advise ASAP.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-KKMJR-8X9KK-MJF3Q
Windows Product Key Hash: CZ4udxKcSlyWbjMyIYnxMYMIuuM=
Windows Product ID: 76487-OEM-2228392-11741
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {00FA15B8-06F8-4A2D-BA54-CE25560EB153}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{00FA15B8-06F8-4A2D-BA54-CE25560EB153}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MJF3Q</PKey><PID>76487-OEM-2228392-11741</PID><PIDType>3</PIDType><SID>S-1-5-21-3975580618-44023878-2639117743</SID><SYSTEM><Manufacturer>Phoenix Contact</Manufacturer><Model>Value Line IPC</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20090416000000.000000+000</Date></BIOS><HWID>E1E43E970184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Phoenix Contact Development & Manufacturing, Inc.</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AMonday, August 20, 2012 6:15 PM
Answers
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Check your Region, Time and Date settings - you have a Clock Sync error.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, August 22, 2012 9:47 AM
- Marked as answer by Noel D PatonModerator Tuesday, October 2, 2012 11:04 PM
Monday, August 20, 2012 9:01 PMModerator
All replies
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Check your Region, Time and Date settings - you have a Clock Sync error.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, August 22, 2012 9:47 AM
- Marked as answer by Noel D PatonModerator Tuesday, October 2, 2012 11:04 PM
Monday, August 20, 2012 9:01 PMModerator -
Tuesday, August 21, 2012 12:10 AMModerator