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  • Question

  • I just re-activated my onecare subscription after it had expired.  I'm trying to run a new back up and it's not recognizing the other 9 dvd's that have data on them.  I don't want to make 9 new back up dvd's again - how do I get it to recognize that those other dvd's exist and just continue from there?


    Any help would be appreciated.



    Monday, October 13, 2008 3:16 PM


  • I'm going to move your post to the Backup topic folder.

    Sadly, I must tell you that once you activate a new subscription (which is what you did following the expiration of your previous one) the old backups are only valid for restore, they can't be added to. That means that you will need to start a new, full backup.

    This same situation will occur if you ever reinstall OneCare, though it wouldn't happen if you renewed the subscription before it expired.



    Monday, October 13, 2008 3:57 PM