Subscription issues!! RRS feed

  • Question


    I recently subscribed and am not due to reup until 11.09 one of my sons had downloaded something fishy so I restored my pc to an earlier date now my windows live one care is telling me I have 15 days to renew???? help!!!
    Tuesday, December 2, 2008 3:01 AM


  • sherriha:

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2




    Tuesday, December 2, 2008 12:55 PM