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Got a legal Vista copy. Can update on Win Update but fails on Genuine Windows Validation. Why? RRS feed

  • Question

  • I got Vista Home Premium installed. It's a legal copy. I can update on Windows Update and have had no problems in the future to download programs and passing through Genuine Windows Validation. But now when needing a program for my mobile phone I don't pass on Genuine Microsoft Software. I don't know if the text changes but it says: "This copy of Windows did not pass genuine validation. The Windows product key installed on this computer has been blocked".

    What do I do now?

    Regards

    Jacob

    Friday, May 14, 2010 12:01 PM

Answers

  • Hello Jacob,

      The key currently being used in this Windows is the Default Keyless Install key. Vista and Winddows 7 do not need a valid product key to be entered during install.   If no valid key is entered, Windows will use it's own Keyless Install key.  Thiskey is basically a Trial key that allows Windows to be used for 30 days.  At the end of 30 days, the user must enter a Valid key.

     The reason it is showing as Blocked is because Trial Keys can not be Activated, therefore it is listed as Blocked from Activation.

      There are two probable reason for this to have happened.

    a) You simply forgot to enter the Product key during install (or you mistyped it but still completed the install). 

    The resolution to this is to click the Start button, right-click Computer and select Properties. At the bottom of the System Windows click Change Product Key and follow the directions using the product key that came with Windows.

    b) Your computer came with Vista pre-installed, you reinstalled (for whatever reason) but instead of using the OEM Recovery Software that came with the computer, you used a Retail install disk.  The problem is that OEM key don't usually work in Retail software. So during the install, you entered the OEM Key (from the sticker on the side or bottom of the computer) but the retail software did not accept the OEM Key. You completed the install, but since no acceptable key was entered, Windows usedit's own keyless install key.

    The resolution is reinstall using the Recovery Software that came with your computer. Now, before you say that no recovery software came with the computer, please know that Microsoft requires all manufacturers to include some way for the user to reinstall. Also, most manufacturers do not include a seperate Recovery Software disk but instead include the Recovery Software on a partition on the computer's hard drive.

    Because of reinstalling using a retail disk, the recovery software was likely overwritten.  You can contact the computer's Manufacturer for a replacement copy of the software.

    Hope that helps, 

     


    Darin MS
    Monday, May 17, 2010 7:36 PM

All replies

  • Hello Jacob,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/6b18f581-40c3-45cf-8e78-5a12eb233c9e.

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,

    Darin MS
    Friday, May 14, 2010 8:23 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89583-022-5000027-71417
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {4CA3F4B0-3B2F-4CFB-BE17-F37921EE0622}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4CA3F4B0-3B2F-4CFB-BE17-F37921EE0622}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89583-022-5000027-71417</PID><PIDType>5</PIDType><SID>S-1-5-21-748661210-513346195-1092256842</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1701   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090902000000.000000+000</Date></BIOS><HWID>B1333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5BEB8F71E23C586</Val><Hash>NXSfhPTBBj+BXQDu4Vysi8CjYTo=</Hash><Pid>89388-707-5347277-65418</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Programlicenstjänstens version: 6.0.6002.18005
    Namn: Windows(TM) Vista, HomePremium edition
    Beskrivning: Windows Operating System - Vista, RETAIL channel
    Aktiverings-ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utökat produkt-ID: 89583-00142-022-500002-00-1053-6002.0000-0042010
    Installations-ID: 019522582910754354562465943652088014224981546764607353
    URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=43473
    URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=43474
    URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=43476
    URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
    Ofullständig produktnyckel: 76PKF
    Licensstatus: overifierad
    Orsak till att Windows inte är verifierat: 0xC004F200 (oäkta).

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: QgAAAAMABAABAAEABAACAAAAAwABAAEAonZ2uEoKjONv3IwmaGVGvIQ0PGyYSo3vashcH/L04EUAearCsACsVuqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   090209  APIC1913
      FACP   090209  FACP1913
      HPET   090209  OEMHPET
      MCFG   090209  OEMMCFG
      OEMB   090209  OEMB1913
      OSFR   090209  OEMOSFR
      SSDT   DpgPmm  CpuPm

    ----------------------------------------

    It clearly say that I got a false copy but I'm sitting with the CD in my hand. When checking the system it says that I need to acctivate Windows and under that line it says Change Key but when I put in the code wich is located on the sticker (on the computer) it says (after trying to acctivate) that "This copy of Windows in not genuine". If I try the button for "solve this online" it's only 1 option and that is to buy it. No where anythiong about what to do if the info is wrong...

    Thanks for your help by the way...

    Jacob

     

    Friday, May 14, 2010 9:28 PM
  • I just realized that one part in the scan is in swedish so I translated it.

    From:

    Licensing Data-->
    Programlicenstjänstens version: 6.0.6002.18005
    Namn: Windows(TM) Vista, HomePremium edition
    Beskrivning: Windows Operating System - Vista, RETAIL channel
    Aktiverings-ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Utökat produkt-ID: 89583-00142-022-500002-00-1053-6002.0000-0042010
    Installations-ID: 019522582910754354562465943652088014224981546764607353
    URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=43473
    URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=43474
    URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=43476
    URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=43475
    Ofullständig produktnyckel: 76PKF
    Licensstatus: overifierad
    Orsak till att Windows inte är verifierat: 0xC004F200 (oäkta).

    To:

    Licensing Data ->
    Licensing Service Version: 6.0.6002.18005
    Name: Windows (TM) Vista Home Premium Edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Program ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Expanded Product ID: 89583-00142-022-500002-00-1053-6002.0000-0042010
    Installation ID: 019522582910754354562465943652088014224981546764607353
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    URL to Computer Certificate: http://go.microsoft.com/fwlink/?LinkID=43474
    URL to use license: http://go.microsoft.com/fwlink/?LinkID=43476
    URL to product key certificates: http://go.microsoft.com/fwlink/?LinkID=43475
    Incomplete product key: 76PKF
    License Status: unverified
    Cause that Windows is not verified: 0xC004F200 (imitation).

    Saturday, May 15, 2010 2:56 PM
  • AFAICT, the only problem is that Windows is asking to Activate by phone.
     
     
    <edit>
    Sorry - misread it
    It says that your key is blocked for some reason - but I can't tell why.
    What do you get if you follow teh links in the snip you sent?
    </edit>
    Sunday, May 16, 2010 10:36 AM
    Moderator
  • Can't you klick on them and se for yourself? I get to, what seems to be the same side on all of the links, and they look like this:

    SpcService

    The following operations are supported. For a formal definition, please review the Service Description.

    -------------------------------------------------

    When I klick on thet IssueToken I get a long list that doesn't tell me anything. Here is a copy of the first part. Please tell me if you wanna se more..

    IssueToken

     

    Test

    The test form is only available for requests from the local machine.

    SOAP 1.1

    The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

    POST /slrac/SLCertify.asmx HTTP/1.1
    Host: activation.sls.microsoft.com
    Content-Type: text/xml; charset=utf-8
    Content-Length: length
    SOAPAction: "http://microsoft.com/SL/CertificationService/IssueToken"
    
    <?xml version="1.0" encoding="utf-8"?>
    <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
     <soap:Body>
      <RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust">
       <TokenType>string</TokenType>
       <RequestType>string</RequestType>
       <UseKey>
        <Values>
         <TokenEntry>
          <Name>string</Name>
          <Value>string</Value>
         </TokenEntry>
         <TokenEntry>
          <Name>string</Name>
          <Value>string</Value>
         </TokenEntry>
        </Values>
       </UseKey>
       <Claims>
        <Values>
         <TokenEntry>
          <Name>string</Name>
          <Value>string</Value>
         </TokenEntry>
         <TokenEntry>
          <Name>string</Name>
          <Value>string</Value>
         </TokenEntry>
        </Values>
       </Claims>
      </RequestSecurityToken>
     </soap:Body>
    </soap:Envelope>
    HTTP/1.1 200 OK
    Content-Type: text/xml; charset=utf-8
    Content-Length: length
    
    <?xml version="1.0" encoding="utf-8"?>
    <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
     <soap:Body>
      <RequestSecurityTokenResponse xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust">
       <TokenType>string</TokenType>
       <RequestedSecurityToken>
        <TmsResponseToken>
         <Values>
          <TokenEntry xsi:nil="true" />
          <TokenEntry xsi:nil="true" />
         </Values>
        </TmsResponseToken>
       </RequestedSecurityToken>
      </RequestSecurityTokenResponse>
     </soap:Body>
    </soap:Envelope>

    ------------------------------------------------------

    I guess I need to phone Microsoft Monday morning to solve this matter but if you got any advice I'm thankful for your help and thoughts about it..

     

    Regards

    Jacob

    Sunday, May 16, 2010 2:07 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TQVXJ-8RKRQ-RJC9V
    Windows Product Key Hash: RmirebzSDA/mCpkZBoW0LAtMwq0=
    Windows Product ID: 89572-OEM-7332166-00026
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {19B9078B-E162-41E4-823F-6A3C83F0AB28}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox 3 Beta 3\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{19B9078B-E162-41E4-823F-6A3C83F0AB28}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJC9V</PKey><PID>89572-OEM-7332166-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-4028411175-4172510968-3838815877</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 1400                     </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20080203000000.000000+000</Date></BIOS><HWID>04313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55916</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55825</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>4AC8D40850DFD88</Val><Hash>f18RJkl50jliZ5abL5PPFDFqOGM=</Hash><Pid>89388-708-1316197-65780</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3B" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600026-02-1057-6000.0000-2052009
    Installation ID: 013534683912744031238910198663956650490840563386169712
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJC9V
    License Status: Notification
    Notification Reason: 0xC004F032.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: QAAAAAEABwABAAIAAQABAAAABAABAAEA+l4OCiKftLOQR4RnmHBC9UaD/JAGEsqOFtTy9LTek59+H+71rFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08   
      FACP            DELL          M08   
      HPET            DELL          M08   
      BOOT            DELL          M08   
      MCFG            DELL          M08   
      SLIC            DELL          M08   
      SSDT            PmRef        CpuPm


    Sunday, May 16, 2010 4:42 PM
  • I hope I can get the answer about my problem too that actually same with Jacob's problem.
    Sunday, May 16, 2010 5:51 PM
  • ....then you should have posted it to a NEW thread and been patient!!
     
    Having said that...
     
    You are trying to activate a Dell Windows 7 disk on a Dell computer.
    The problem is that the computer doesn't have a Win7-compatible BIOS (it was
    manufactured in 2008) so should be having OEM W7 installed.
     
    I suggest that you reinstall you old OS (probably Vista) and then buy an
    upgrade disk, or a legal full install disk.
    --
    Noel
     
     
    Sunday, May 16, 2010 6:55 PM
    Moderator
  • Yeah - that's what I get, too (and I chickened out of clicking on the links
    as well) <g>
     
    Darin (the forum owner) should be here tomorrow (Monday) and may have
    something more concrete for you.
    Unless you're in a hurry, I'd wait until then.
     
    --
    Noel
     
     
    Sunday, May 16, 2010 6:59 PM
    Moderator
  • I'm so sorry about that Noel. Thank you for your explanation. I will wait for the solution.
    Sunday, May 16, 2010 7:06 PM
  • nandhito wrote...
    "I'm so sorry about that Noel. Thank you for your explanation. I will wait
    for the solution."
     
     
    You've already got it! - it's an illegal installation.
     
    That Simple - read the rest of my earlier note
     
    --
    Noel
     
     
    Sunday, May 16, 2010 7:09 PM
    Moderator
  • I'm still confuse Noel. Because actually I didn't install win7 in my laptop but suddenly there is a warning to activate my windows and there was confirmation that my windows vista was not genuine. So what should I do?

     

    Thank you for the answer.

     

    Nandhito

    Sunday, May 16, 2010 7:16 PM
  • nandhito
    That comes because of a windows update that was recently installed, which
    updated the list of blocked numbers and enabled the WGA tools to discover
    many more hacks and loaders used to make illegal installations work.
    AFAIK, it can't be uninstalled.
    You need to make your installation Genuine - how you do it is up to you.
    You have a number of options, including:_
    1) revert back to a legal operating system (presumably one came on that
    machine? - what does the sticker on the bottom say the Operating system is?)
    2) use the 'Get legal' link at MS's Genuine Windows site
    3) go out and buy a legal copy of Windows 7rom you local store (either OEM
    or Retail - Full License)
    4) buy a Retail Upgrade License - and upgrade your original OS.
    5) continue using the PC as-is. Note that his does not reduce functionality
    (AFAIK), simply gives you the black background and nag notices.
     
    --
    Noel
     
     
    Sunday, May 16, 2010 9:08 PM
    Moderator
  • But I guess you don't se any of that stuff in my computer. I never had any other system installed and at one point a got a virus and had to do a new installation of Vista. Then I got into problem and called Microsoft and they nade some type of changes så the licence was okey again to use. But this time it just changed over night without me doing anything...as far as I know.

    Will check here tomorroe and look if morderator or you has a solution, before calling Microsoft.

     

    Jacob

    Sunday, May 16, 2010 11:29 PM
  • Jac
    Nope - yours just says 'blocked' - and its not a key that's familiar to me
    (I spend more time in the W7 groups than here), and the PID isn't one of the
    more familiar ones from the Retail channel such as 066/067, which would
    indicate that it was an MSDN key.
    Darin may have more details, or he may just suggest that you call Support
    anyway.
     
    --
    Noel
     
     
    Monday, May 17, 2010 9:28 AM
    Moderator
  • Well Noel, you know enough to make me smile. As far as I know you just switched to Swahili when talking about W7, PID, 066/067 and MSDN. lol

     

    Regards

    Jacob

    Monday, May 17, 2010 11:06 AM
  • Okey, I have spoken to support and the problem is not that my productkey is wrong. They could valiate the code but I can't so the problem is in my computer. I'm now waiting for an email with some possible solutions but they also said that it doesn't look very positive and that worst case scenario could be a new installation. I know that means 40 hours or so of updates and hazzel to get everything working again. Not just the system but all software and games. So if you guys (or girls) have any tipps of your own, please let me know!!

     

    I will get back about those possible sulotions and if one worked or not...

     

    Regards

    Jacob

    Monday, May 17, 2010 11:46 AM
  • Hello Jacob,

      The key currently being used in this Windows is the Default Keyless Install key. Vista and Winddows 7 do not need a valid product key to be entered during install.   If no valid key is entered, Windows will use it's own Keyless Install key.  Thiskey is basically a Trial key that allows Windows to be used for 30 days.  At the end of 30 days, the user must enter a Valid key.

     The reason it is showing as Blocked is because Trial Keys can not be Activated, therefore it is listed as Blocked from Activation.

      There are two probable reason for this to have happened.

    a) You simply forgot to enter the Product key during install (or you mistyped it but still completed the install). 

    The resolution to this is to click the Start button, right-click Computer and select Properties. At the bottom of the System Windows click Change Product Key and follow the directions using the product key that came with Windows.

    b) Your computer came with Vista pre-installed, you reinstalled (for whatever reason) but instead of using the OEM Recovery Software that came with the computer, you used a Retail install disk.  The problem is that OEM key don't usually work in Retail software. So during the install, you entered the OEM Key (from the sticker on the side or bottom of the computer) but the retail software did not accept the OEM Key. You completed the install, but since no acceptable key was entered, Windows usedit's own keyless install key.

    The resolution is reinstall using the Recovery Software that came with your computer. Now, before you say that no recovery software came with the computer, please know that Microsoft requires all manufacturers to include some way for the user to reinstall. Also, most manufacturers do not include a seperate Recovery Software disk but instead include the Recovery Software on a partition on the computer's hard drive.

    Because of reinstalling using a retail disk, the recovery software was likely overwritten.  You can contact the computer's Manufacturer for a replacement copy of the software.

    Hope that helps, 

     


    Darin MS
    Monday, May 17, 2010 7:36 PM
  • Hi Darin

    Sorry to correct you but you got this totaly wrong. The sticker I'm talking about is the one you put on whatever you want and I did put it there. This Vista Home Premium is bought in a shop and the code is the original code. So it's not a trial at all. Second, this is a home built computer so a pre-install isn't possible.  Last but not least, this code has been working just fine for a close to 2 years and from one day to next this changed and just didn't pass anymore. I have talked to Microsoft and they confirmed that my code is genuin and through there system thay could use it. It's in my computer the problem lies and is not a trial or key issue..

     

    So the solutions you are talking about is not decided on the right facts.

    Jacob

    Tuesday, May 18, 2010 2:16 AM
  • Jac
    Please compare the Key on the sticker with the key being displayed by
    MGADiag
    Are they the same for the 15 characters that are visible?
    If not, then that is the problem, and you need to change the key, as Darin
    has posted.
    If they are the same, then there is something screwy about your label!
     
     
    Darin/Jac - I just noticed this comment from Jac in an earlier part of the
    thread....
    "Then I got into problem and called Microsoft and they nade some type of
    changes så the licence was okey again to use."
    Jac - what was your problem that time? - can you remember what MS did? do
    you have the incident number so that Darin could find out?
    --
    Noel
     
     
    Tuesday, May 18, 2010 6:42 AM
    Moderator
  • Hi Darin

    Sorry to correct you but you got this totaly wrong. The sticker I'm talking about is the one you put on whatever you want and I did put it there. This Vista Home Premium is bought in a shop and the code is the original code. So it's not a trial at all. Second, this is a home built computer so a pre-install isn't possible.  Last but not least, this code has been working just fine for a close to 2 years and from one day to next this changed and just didn't pass anymore. I have talked to Microsoft and they confirmed that my code is genuin and through there system thay could use it. It's in my computer the problem lies and is not a trial or key issue..

     

    So the solutions you are talking about is not decided on the right facts.

    Jacob


    No, the key currently being used in your Windows is a Keyless Install key. This is a fact. Please do as Noel suggested and compare the Keyless Install key, listed in your Diagnostic Report, with the key that came with your software.

       If they are different, then follow my above post for how to resolve the issue.

      If they are the same, then return the software/key to the retailer because they did not sell you a Licensed copy of Windows.

    Thank you,


    Darin MS
    Tuesday, May 18, 2010 6:16 PM