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Vista continues to invalidate after multiple system restores RRS feed

  • General discussion

  • Ok, since this past weekend when the WGA server had its issue, I keep having to return my system to a previous restore point but this only lasts one or two reboots and then i get the "Windows Software Protection, An unauthorized change was made to Windows." dialogue box.  I haven't installed any new software with the exception of Zune but that was after this first started and was wiped out on a restore point i had to roll back to later that day.  I mostly only run Everquest II, Windows Live messenger, IE and sometimes WMP while on my computer, sometimes I use a program called Advanced Combat Tracker to parse information from a log file of everquest, but it's been installed for months prior to this happening.

     

    I have an upgrade version of Vista Business that went over a fresh install of XP on a dual boot setup.  XP is still working fine as far as i know but I can't seem to get Vista to stay validated, and now I've also lost network functionality in this reduced mode.  I however found a workaround to run the MGA diag program by typing in the location of the file in IE.  This also can be used to launch folders in my computer and browse around in there. 

     

    Anyway here's the WGA info below, this is begining to become horribly fustrating when I haven't had this issue since I bought vista several months ago from CompUSA.

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Cached / Grace status: (N/A, hr = 0x80070426) / (N/A, hr = 0x80070426)
    Windows Product Key: *****-*****-RXFT8-DTHC2-R2KWC
    Windows Product Key Hash: 1d0XWZMPG8s/jdVwMP5ARZKpsg8=
    Windows Product ID: 89576-021-7849491-71517
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {33DEE90D-5EE2-4258-AD19-560512E1F57B}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80070426) / 0x0 / (N/A, hr = 0x80070426)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: M:20070829163421749-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: D:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: D:\Windows\system32\Slsvc.exe

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B8520F03-DC36-4549-BAC5-C960B55FBD0F}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R2KWC</PKey><PID>89576-021-7849491-71517</PID><PIDType>5</PIDType><SID>S-1-5-21-1390067357-838170752-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-SLI DELUXE ACPI BIOS Revision 0801</Version><SMBIOSVersion major="2" minor="4"/><Date>20070103000000.000000+000</Date></BIOS><HWID>8AFF3307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Doing a complete wipe to reinstall is my last option, which i really dont want to have to do if at all possible.
    Wednesday, August 29, 2007 8:53 PM

All replies

  •  

    1) Launch services.msc from a run command
    2) Find the SLUNotify service & stop it
    3) Find the Software Licensing service & stop it (it may say that ReadyBoost needs that service to run; stop it anyway)
    4) Restart both services, starting with Software Licensing
    Thursday, August 30, 2007 1:25 AM