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Product Key Invalid and Not enough quota to process command RRS feed

  • Question

  • Hello,

    Can someone please help me.

    I have  a Dell Inspiron1720--that I have had for 2 years.  I have not done anything unusual--no new programs, etc.  I turned it on yesterday and suddenly  it is telling me "The Windows Vista Home Premium product key you typed is invalid for activation"  So I started the process last night of going thorough and trying many of the options on the forums here.  The problem is whenever I get somewhere I always end up getting the prompt  "not enough quota is available to process this command". 


    Can someone please give me an answer on how to get me out of this--I realize there are forums on how to get throught the activation issue, but I can't seem to get far, since I seem to keep getting the not enough quota prompt.  I have doing this for 2 days now.  I have called Microsoft and Dell--both of who want me to pay lots of $$ to solve this--which I don't have.

    I keep trying to try these 3 step sets, but everytime I get "non enough quota is available to process this command"

    Step set #1

     

    1) Open Internet Explorer

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    6) Hit the Enter key

    7) Reboot 2 times

     

    -------------------------------------------------------------------------------------

    Step set #2

     

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below

     

    Activate by Phone steps:

     

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.


    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.


    I can't get past the "slui 4" step bc  of the "not enough quota" prompt---Please help!
     




    !
    Wednesday, August 26, 2009 7:23 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 9, 2009 9:50 PM
    Wednesday, September 9, 2009 9:50 PM

All replies

  • So I just completed this step:

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Vista may require you to enter a Product Key (use the COA SLP key found on the sticker on the side or bottom of your computer) and Activate. Use the Activate by Phone method outlined below




    It said "Software Licensing Service was started successfully"


    After I rebooted twice, but computer now says I need to reinstall Windows to activate---What do I do now?  My computer came with Windows Vista installed. 

    Please, please someone help!



    Wednesday, August 26, 2009 8:46 PM
  • Hello pleasehelpdesperate,

      You have tried a bunch of stuff yourself, but the one thing that's missing is a Diagnostic Report so I can see what the issue is.

     

    Download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/6b32fd1f-ed3d-4b7c-aa10-f69b85f0f00d .

    6)    In a reply post, paste the Diagnostic Report.

    If you are unable to follow these steps, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 

    Thank you,
    Darin MS

    Thursday, August 27, 2009 5:01 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 9, 2009 9:50 PM
    Wednesday, September 9, 2009 9:50 PM