locked
"this copy of windows is not genuine" RRS feed

  • Question

  • I turned on my laptop today which is runing vista ultimate. In the bottom right of the screen it has some white text saying its windows vista and the build and that that its is not a genuine copy. Its coming up over my desktop background. I've been onto the microsoft site and tried the validation tool and it came back as passed but the message is still there on the screen.

     

    Any ideas please?

    Friday, May 25, 2007 12:01 PM

Answers

  •  

    Please post the results of the WGA diagnostics tool (http://go.microsoft.com/fwlink/?linkid=52012) with any new question. 

     

    Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine
    The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

     

    Thank you!

    Friday, May 25, 2007 9:12 PM