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Well this is not good. RRS feed

  • Question

  • I downloaded the synctoy and that installed OK. I then tried to download the Vista 1.0 PhotoInfo program. Now the dang system says I need to activate..I go to activate..says I am activated. Now try to update and it says that WGA needs to run. Run WGA and it says Need Genuine Windows...THIS IS A GENUINE VISTA ULTIMATE COPY as well as OFFICE 2007 is GENUINE. What the heck is going on?. Guess I can call Headquarters Monday to see what gives....unless some one on this forum can reply to me via m_tussy@hotmail.com with a fix.

    Thanks

    Mike

    Saturday, May 26, 2007 4:15 PM

Answers

  • I worked on the problem with Microsoft Support online chat for 3 or more hours. It is now resolved. Somehing in the Nvidia 7600 Driver install I had put on a couple of days ago...... which are the latest for Vista, were corrupted someway. Maybe by the download of something from MS Download site corrupted it as we do not know and neither do they. The MS tech was real patient and finally we started understanding more. The bug was allowing Activation,  but not recognizing it as Genuine. Un-installing the Nvidia Driver, restarting, reloading it fixed the problem. Then we restarted again and All is fine and the little LOGO on the WGA site now shows up and Aero works. At the end the MS tech did call and we chatted about the problem shortly and then with his manager..I am well satisfied at this point because they worked overtime to help me out...

     

    Regards,


    Mike

    Saturday, May 26, 2007 9:41 PM

All replies

  • Something is bad with the latest WGA program. I went through the validation process again with the changing the key option. I keyed in the valid key numbers and it says it is activated. Did a restart, now the freaking thing says this copy of Widows is not valid and AERO is disablled. Ran the WGA diagnostic...says it is not a Valid Copy of windows...Now I am trying to see where the number is for Microsoft Support...Grrrrrrr......
    Saturday, May 26, 2007 5:06 PM
  • Here is the copy of the diagnostic: Any Help appreciated...whew...

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-8TK93-P66P4-K774W
    Windows Product Key Hash: XNCmBo4A9c7ridbGA9ulft8aiyk=
    Windows Product ID: 89580-447-3891993-71315
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: 9f49c7f7-5a42-477e-833d-5b04320d4505
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>9f49c7f7-5a42-477e-833d-5b04320d4505</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-K774W</PKey><PID>89580-447-3891993-71315</PID><PIDType>5</PIDType><SID>S-1-5-21-560881396-41243525-2748681776</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="3"/><Date>20051205000000.000000+000</Date></BIOS><HWID>C1333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>99027BB30FE470C</Val><Hash>Iy4YKCuFtdJbzY0MXYYzAJMpk28=</Hash><Pid>81605-902-4673447-65770</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, May 26, 2007 5:33 PM
  • I worked on the problem with Microsoft Support online chat for 3 or more hours. It is now resolved. Somehing in the Nvidia 7600 Driver install I had put on a couple of days ago...... which are the latest for Vista, were corrupted someway. Maybe by the download of something from MS Download site corrupted it as we do not know and neither do they. The MS tech was real patient and finally we started understanding more. The bug was allowing Activation,  but not recognizing it as Genuine. Un-installing the Nvidia Driver, restarting, reloading it fixed the problem. Then we restarted again and All is fine and the little LOGO on the WGA site now shows up and Aero works. At the end the MS tech did call and we chatted about the problem shortly and then with his manager..I am well satisfied at this point because they worked overtime to help me out...

     

    Regards,


    Mike

    Saturday, May 26, 2007 9:41 PM
  • Great - Wish I could talk to someone.
    Monday, May 28, 2007 7:16 PM