I have two computers on my "circle". Both computers have a DVD/CD writer. On my main computer at home, I don't have any problems. On my other computer at a different location, I keep getting messages that the firewall is turned off and that the antivirus is turned off. In checking that computer, neither of these issues exist. Live One Care keeps sending my main computer FALSE messages about the status of the alternate computer.
If that's not bad enough, I am also unable to perform a backup of my second computer. Live One Care does not recognize the DVD Drive -- and will allow me to back up on 7 CD's only. When I begin the backup to CD, the backup dies and claims I am not putting in a good CD. The CD's are brand new and are R/RW re-writable. I would prefer to be backing up to one DVD anyway.
I find this system to be extremely frustrating and I have lost a lot of time trying to resolve this problem. I am ready to chuck this computer out the window and cancel my Live One Care subscription. It has not been performing even close to what I expected.
I am not all that convinced that Live One Care is even finding all of the problems on my computer. In the past, when I was running AdAware software, it recognized many more issues every single day. Until recently I had been running AdAware but updated the software and now it is no longer compatible with Live One Care, so I deleted it. At least I had confidence that AdAware was working, which is something I can't say about Live One Care.
I am a very unhappy customer and I can't waste any more time reading and trying to figure out this product.
If I could get my money back, I would gladly take it.
LarryNation !!