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OGA falsely reports my Office 2007 license as non-genuine

Question
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Running Office 2007 (H+S) and Publisher 2007 on my Dell Vista notebook. Purchased the software some months ago and run H+S on this machine and one other and Publisher solely on this machine. Install and activate fine. Until this morning could download templates and add-ons without problem.
Suddenly, I receive "Microsoft Office Home and Student 2007: Validation Cannot be Completed[0x80180112] "
from the microsoft.com/genuine check. Several reboots later same error.
Recent installations are ObjectDesktop 2008 and AVG Internet Security 8.0.
Dump from MGA Diagnostic pasted below:
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {32E2D2E6-4480-49A6-98F6-EF9B0D8BA9C5}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.longhorn_rtm.080118-1840
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Publisher 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{32E2D2E6-4480-49A6-98F6-EF9B0D8BA9C5}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-201811516-4148198263-3227537914</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1420 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20080203000000.000000+000</Date></BIOS><HWID>01303507018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>3C5B46A74DA0F78</Val><Hash>UgBvQWd98vthCvcP6q83N6qIt04=</Hash><Pid>81613-956-0958587-62857</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A0E6DD9C6844F12</Val><Hash>imBO6PnCHUysm+savoweyRR67qo=</Hash><Pid>81602-905-1227835-68107</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Tuesday, April 29, 2008 8:18 AM
Answers
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Hi MouseMatt,
Thank you for supplying the diagnostic output. I have reviewed it and all of your Office products (and Windows) for that matter validate as genuine. Validation Incomplete is a lot different than being not genuine, which you are not.
Validaiton incomplete is just telling you that validation could not be completed for some reason.
Can you try the following for me:
1) Go to our diagnostic site http://www.microsoft.com/genuine/diag/ and click Start Diagnostics.
2) Did everything pass? If not, what failed?
3) Go to http://www.microsoft.com/genuine/office/Validate.aspx this will validate Office.
4) What were the results?
It #1 and #3 were successful, can you please try to download the genuine gated content you tried to obtain today and see if this works?
Please let me know how things go and what the results of the troubleshooting is.Thanks,
MichelleWednesday, April 30, 2008 5:23 AM