My nephew installed Office 2007 on my computer and assured me it was a valid legal copy. I got a notification that it is not valid and he did something to fix it. A few months later, I got another notification. So rather than continue to bother him and wonder if it really is valid, I got a new copy, thinking I could just enter the code. It said I had to uninstall what is on there and reinstall the new program. When I tried to uninstall, I got a "Microsoft encountered an error" during the uninstall and it just quit. I got the same message when I tried to install the new software.
I'm running Office 2007 Enterprise Edition on Windows XP. I can't find the "About" menu so I do not know if there is any verions annotation on the Office 07 programs.
I would like to "Get Genuine" as they say and move on. For what its worth, it would be nice to be able to go into the software they say is not genuine and type in a genuine code rather than having to uninstall and reinstall.
The validation report from the Diagnostic tool follows. Even though the tool states the validation is valid, it still gives me the message that it is not. Thanks in advance for your help!
- Diane
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {1066106F-A611-47E8-8798-09ECD7FF78F6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Outlook 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1066106F-A611-47E8-8798-09ECD7FF78F6}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3788945295-1691442433-612910680</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DXP051 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20060419000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D1CE328701846077</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DXPO51</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90E00409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>1E62824CA2E7D00</Val><Hash>cb1+zg/NmrK5hd+1rhBnQm1nXZU=</Hash><Pid>73930-640-0000077-55481</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65353</Pid><PidType>14</PidType></Product></Products><Applications><App Id="1A" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1ABD7:Dell Inc|1ABD7:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
