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Malware-trojan.win32.cp4000 RRS feed

  • Question

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    My computer has been infected by Malware-trojan.win32.cp4000. It is recommending I download a software from iedefender.com to get rid of virus. I have tried using my liveonecare Anti Virus with no success, please help.
    Tuesday, December 25, 2007 2:07 PM

Answers

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  • If you are using Windows Live OneCare and have been infected, please contact support for help with removal.

     

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Tuesday, December 25, 2007 9:19 PM
    Moderator
  • Dude, I have gotten the same thing! I found out that I could delete all my cookies by tracking them down with their pop-ups, but this damned virus wasn't there!!! I have been looking all over the place, and every search engine has porn ads (disgusting). All I wanted to do was get a video I liked onto my myspace... Is there any FREE virus removal offered here? Everywhere I go u can get a free scan, but not a free removal, PLEASE help!!!

     

    Wednesday, December 26, 2007 2:48 PM
  •  Valkurm wrote:
    Dude, I have gotten the same thing! I found out that I could delete all my cookies by tracking them down with their pop-ups, but this damned virus wasn't there!!! I have been looking all over the place, and every search engine has porn ads (disgusting). All I wanted to do was get a video I liked onto my myspace... Is there any FREE virus removal offered here? Everywhere I go u can get a free scan, but not a free removal, PLEASE help!!!

     

    Since you are not using Windows Live OneCare, you are off topic for this forum. This is not a general forum for viruses, spyware, or Windows Help. For help with spyware issues, you may want to try the forums here: 

    http://aumha.net/ For help with virus removal, contact the maker of your Antivirus program.

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

     

    You can get free scans and removal from the following sites:

     

    www.eset.com

    www.ewido.net

    http://safety.live.com (will redirect to the free online version of OneCare)

     

    -steve

    Wednesday, December 26, 2007 4:09 PM
    Moderator
  • my computer is infected with a trolan virus ive tried using norton, and liveone with no success, help

    Friday, January 4, 2008 10:18 PM
  •  rushljr wrote:

    my computer is infected with a trolan virus ive tried using norton, and liveone with no success, help

    Please see my post directly above yours.

    -steve

    Saturday, January 5, 2008 3:06 AM
    Moderator