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Windows 7 not genuine RRS feed

  • Question

  • okay so yesterday the computer was working fine,  but when i turned it on today it said it is not genuine. I don't know if it came with a product key because my dad bought it from a friend. How am i supposed to fix this or what do i do to figure it out the problem. I am a noob to computer stuff so i really need the help. If it is any indication, the computer is DELL and at bottom right corner of the screen it says Build 7601 this copy of windows is not genuine.
    Thursday, September 22, 2011 4:52 PM

Answers

  • "sanji203" wrote in message news:85bc7895-6185-41b0-8b3f-64a74e201da5...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
     
    Other data-->
    SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX620               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060331000000.000000+000</Date></BIOS
     
     
     
     
     
    Your Product Key is a stolen one – which means that your installation is counterfeit.
    The machine appears to be a Dell built even before Vista was released, let alone Win7 – and the Key is from a Lenovo PC.
    You need to see if Dell will provide a copy of the recovery disks for the machine – which would at least give you XP as a valid OS for a reasonable price.
    Other than that, you would have to purchase a Full Retail copy of Windows 7, and then clean-install that.
     
    The probability is that your installation of Office 2007 Pro Plus is also counterfeit, unless you or your father acquired it through the HUP program, as it’s a version only sold in bulk to organisations for use on their own machines, and not for sale to the general public.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, September 23, 2011 9:53 PM
    Thursday, September 22, 2011 9:04 PM
    Moderator

All replies

  • "sanji203" wrote in message news:6bba70f8-928d-4770-82b4-9026892554cc...
    okay so yesterday the computer was working fine,  but when i turned it on today it said it is not genuine. I don't know if it came with a product key because my dad bought it from a friend. How am i supposed to fix this or what do i do to figure it out the problem. I am a noob to computer stuff so i really need the help. If it is any indication, the computer is DELL and at bottom right corner of the screen it says Build 7601 this copy of windows is not genuine.
     
     
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - IN YOUR OWN THREAD, please

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 22, 2011 4:54 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {10A2DF6F-65D4-47B5-A5B6-AF99E013CBE8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{10A2DF6F-65D4-47B5-A5B6-AF99E013CBE8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-721008104-25389295-4211373171</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX620               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060331000000.000000+000</Date></BIOS><HWID>3CD83107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89409-726-2958074-65666</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:22:2011 12:33
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEA+l6yuHj3SOSqdgAbgv607WQURJ2U5/Zr7Ds=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   GX620  
      FACP DELL   GX620  
      HPET DELL   GX620  
      BOOT DELL   GX620  
      SSDT DELL st_ex
      ASF! DELL   GX620  
      MCFG DELL   GX620  
    this is wht i got... anything serious??
    Thursday, September 22, 2011 8:52 PM
  • "sanji203" wrote in message news:85bc7895-6185-41b0-8b3f-64a74e201da5...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
     
    Other data-->
    SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX620               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20060331000000.000000+000</Date></BIOS
     
     
     
     
     
    Your Product Key is a stolen one – which means that your installation is counterfeit.
    The machine appears to be a Dell built even before Vista was released, let alone Win7 – and the Key is from a Lenovo PC.
    You need to see if Dell will provide a copy of the recovery disks for the machine – which would at least give you XP as a valid OS for a reasonable price.
    Other than that, you would have to purchase a Full Retail copy of Windows 7, and then clean-install that.
     
    The probability is that your installation of Office 2007 Pro Plus is also counterfeit, unless you or your father acquired it through the HUP program, as it’s a version only sold in bulk to organisations for use on their own machines, and not for sale to the general public.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, September 23, 2011 9:53 PM
    Thursday, September 22, 2011 9:04 PM
    Moderator
  • so basically, this guy ripped us off??  if i may ask,  will this affect the computer badly, like will i get viruses and stuff? i cant afford a copy of windows 7 right now... if u can't answer then i guess i'll make a new thread....
    Thursday, September 22, 2011 10:20 PM
  • "sanji203" wrote in message news:308e530d-c06b-4ed5-b501-4c2e4313015d...
    so basically, this guy ripped us off??  if i may ask,  will this affect the computer badly, like will i get viruses and stuff? i cant afford a copy of windows 7 right now... if u can't answer then i guess i'll make a new thread....
     
    Basically, the machine will only work with a black background, and you’ll get nag messages all the time – eventually it may start to shut down every hour. Certain programs (such as MSE) will cease to work, but most will continue to function properly.
     
    If this machine was sold as ‘nearly new’ then you have good cause to complain on that account, it’s over 5 years old – and that’s even ignoring the counterfeit Windows (which is a Federal offence – threats of FBI involvement often work wonders<eg>)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 22, 2011 10:29 PM
    Moderator
  • yeah ima talk to the guy cuz to my knowledge this was supposed to be new... 
    Thursday, September 22, 2011 10:37 PM
  • how long b4 my computer starts messing up???
    Friday, September 23, 2011 7:40 PM
  • If it wasn't already messing up you wouldn't be asking about it.  Just get it fixed up as soon as you can.  And don't buy Windows from discounters.   This is the kind of thing you get.  The best source is the Microsoft Store online.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, September 23, 2011 8:35 PM
    Answerer
  • it wasn't messing up at 1st.. now, it just runs a little slower, but nothing serious... wht i was asking was how long b4 it gets really bad??... well, we r in a tight budget so idk how long it will b b4 we can pay for one...  i was thinking of telling the guy to re install a  real windows becuz he gave us a fake one...
    Friday, September 23, 2011 10:41 PM
  • That's certainly his obligation to you but good luck getting him to shell out for a retail copy.  My concern would be that he would buy one on eBay to save money and then you are sure to get one of the Chinese counterfeits and wind up back where you are now.  Get some money out of him (whatever you can) and buy a copy of Windows yourself.  You are going to have to reinstall so stay away from Ultimate and save some money.  I recommend Professional.  Unless you need to work in several languages there isn't a good reason to buy Ultimate anymore.  Read some of the other threads on this forum about the counterfeit copies that use pirated MSDN product keys and you will see what I am talking about. 

    Do not buy from eBay, the Amazon Marketplace, or other discounters.  They are the ones selling counterfeits.  Buy from the Microsoft Store or Amazon Corp.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, September 23, 2011 10:49 PM
    Answerer
  • thanks man i really appreciate it... ima see if we can at least half the money of wht it is gonna cost us....
    Monday, September 26, 2011 1:55 AM