one care multi pc installation RRS feed

  • Question


    I activated this one care on another computer and that computer doesent work and when I go to activat on my new one is says that it is allready in use cant you have it on 3 pcs can you help me with my problem
    Sunday, January 6, 2008 1:57 AM


  • When you activate on the new computer you need to use the same LiveID as you used on the first one. The key cannot be used again.

    f you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall or additional computer install.


    Tuesday, January 8, 2008 2:43 AM