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Installed onecare and now network connection does not work RRS feed

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  • Is this a wireless or wired connection? If you disable the One Care firewall are you able to connect? Do you have another firewall installed in addition to the One Care firewall?
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Thursday, April 2, 2009 9:16 PM
    Moderator
  • If you can access the Internet with the OneCare firewall disabled, there is either a conflict with another active firewall on the PC or the OneCare firewall is blocking your ability to get a connection to your router for an IP address and DNS settings required for the connection.
    If you are unable to resolve the problem, your best bet is contacting support.
     

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 3, 2009 3:21 PM
    Moderator