Signed DocuSign documents are not updating in Microsoft Dynamics CRM record RRS feed

  • Question

  • My organization uses DocuSign with our Microsoft Dynamics CRM Online instance.

    When we first applied the DocuSign solution, we could send documents using the Send with Docusign feature and a signed version would be automatically up[dated in the same CRM record when the process was complete.

    Recently, the signed copies are not updating in the CRM.

    Thursday, April 16, 2015 12:15 PM