Signed DocuSign documents are not updating in Microsoft Dynamics CRM record

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  My organization uses DocuSign with our Microsoft Dynamics CRM Online instance.

  When we first applied the DocuSign solution, we could send documents using the Send with Docusign feature and a signed version would be automatically up[dated in the same CRM record when the process was complete.

  Recently, the signed copies are not updating in the CRM.

  Thursday, April 16, 2015 12:15 PM