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Just got message that windows won't validate widows? RRS feed

  • Question

  • Hello and i'm new to these forums as this is the first real problem that i have had.

    For some strange reason after many years of having Windows XP on this laptop it says that my Volume License key is blocked.This is the first time i have seen this.

    This laptop along with my other 2 computers have been "hand me downs" from my father and all 3 have windows XP on them.My other 2 computers are working just fine,but this one seems to have all of a sudden started having this problem.

    I read in another thread you guys needed the infoposted in it's own thread so you could see what is going on.

    Here is the info...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23134
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {08077198-6B3F-4F1D-BC53-4E75384A93EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08077198-6B3F-4F1D-BC53-4E75384A93EB}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23134</PID><PIDType>1</PIDType><SID>S-1-5-21-1482476501-602609370-682003330</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L25                    </Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.20   </Version><SMBIOSVersion major="2" minor="34"/><Date>20050824000000.000000+000</Date></BIOS><HWID>7EE63007018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13EA4:Semp Toshiba Informatica Ltda|13EA4:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks in advance for your help.

    Saturday, September 4, 2010 9:57 PM

Answers

  • Yes - you have Professional installed, which is why you can't use the Home Product Key on the COA Sticker.

    You need to do a clean reinstall with an XP Home OEM disk - it doesn't matter which SP level, as you can always install the SP's afterwards (preferably using the offline installers before allowing Windows updates to get it fully up-to-date.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 8, 2010 10:21 PM
    Sunday, September 5, 2010 12:39 AM
    Moderator

All replies

  • I just noticed something.I was looking on the bottom of my laptop and seen that the Product key listed in the Validation info does not match the Product key that is on the bottom of my computer.I'm stumped as to why they are not matching as i've never messed with this or know how to.

    Could this be why i am having this problem?If so is there a way i can fix this myself?

     

    Saturday, September 4, 2010 10:18 PM
  • "MatthewLP" wrote in message news:d28f6037-0bbd-4b3b-be51-325c33cd875c...

    I just noticed something.I was looking on the bottom of my laptop and seen that the Product key listed in the Validation info does not match the Product key that is on the bottom of my computer.I'm stumped as to why they are not matching as i've never messed with this or know how to.

    Could this be why i am having this problem?If so is there a way i can fix this myself?

     


    Volume License Keys are only sold to organisations for use in their own machines - the Key on the bottom of the laptop is the one that was issued by the manufacturer of the machine, and is the one for which the machine is licensed (the COA SLP Key)
     
    A Volume License Key becomes blocked for a number of reasons - the two major ones are that either the owner of the key no longer needs it, so requests MS to block it, or the Key is leaked to the internet and MS block it.
     
    For what version (Win 98/ME/XP) and edition  (Home/Pro) of Windows is the Key valid?
    You may be able to acquire recovery disks for your laptop from the manufacturer for a fee - or you could reinstall using the correct OEM System Builder disk, if you can find a friend who has one.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, September 4, 2010 11:48 PM
    Moderator
  • The Version i have is Windows XP Home Edition.

    It does have the sticker on the bottom with proof of license certificate of authenticity.

    I tried using the Windows Product Key updating tool and it didn't accept the Product Key that is on the bottom of my laptop.

    i don't know what else to do except look online to see if i can get the recovery disks.I don't think i have a OEM System Builder disk,but i'll have to look.

     

    Sunday, September 5, 2010 12:01 AM
  • I just looked in my system properties and it says That i have Microsoft Windows XP Professional Version 2002 Service Pack 3.

    Sorry to keep posting.I'm just worried that my laptop,which i use quite a bit, is going to be useless pretty soon.

    Sunday, September 5, 2010 12:34 AM
  • Yes - you have Professional installed, which is why you can't use the Home Product Key on the COA Sticker.

    You need to do a clean reinstall with an XP Home OEM disk - it doesn't matter which SP level, as you can always install the SP's afterwards (preferably using the offline installers before allowing Windows updates to get it fully up-to-date.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 8, 2010 10:21 PM
    Sunday, September 5, 2010 12:39 AM
    Moderator