This Copy of Windows is not genuine Windows Vista Build 6002

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  "JFB214" wrote in message news:6c7d2745-339a-43ba-ba96-2e65449064b4...

  ran diagnostic tool and here is copy of report

  any help is appreciated. Thanks Steve

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
  Windows Product ID: 89583-OEM-7332157-00204
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {04307330-B72D-494F-A86C-B71ECC0010E4}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000009
  Build lab: 6002.vistasp2_gdr.101014-0432
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{04307330-B72D-494F-A86C-B71ECC0010E4}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89583-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1966854798-832940540-3111565853</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20090513000000.000000+000</Date></BIOS><HWID>E6333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6002.18005

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GGGyvLg2jMGLXYOKB/y9FRtLhyC8axWRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    WN09  
    FACP   DELL    WN09  
    HPET   DELL    WN09  
    MCFG   DELL    WN09  
    SLIC   DELL    WN09  
    SSDT   PmRef  CpuPm

   

  
  

  Your system is reporting a not genuine - 'Input Key not found' - but I can see no specific cause for it.

  I suggest first going to the validation site, and attempting to Validate Windows

  www.microsoft.com/genuine/validate

  If it fails, go to the Diagnostics page, and see if the suggestions there can help.

  When done (pass or fail), run another MGADiag report and post the results in your reply.

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Tuesday, April 5, 2011 6:45 AM

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  thanks for the quick reply. However when I try to go the windows genuine validation page I see the page for about a second and then it goes to a microsoft bing search page. But I was able to get the page to not forward by pressing the stop button so I was able to download the file, but when I ran it, it does the same thing and I can't get it to run. Thanks Steve

  Wednesday, April 6, 2011 1:22 AM
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  "JFB214" wrote in message news:9c19d489-e488-4e79-a47e-e09d8e88c63e...

  thanks for the quick reply. However when I try to go the windows genuine validation page I see the page for about a second and then it goes to a microsoft bing search page. But I was able to get the page to not forward by pressing the stop button so I was able to download the file, but when I ran it, it does the same thing and I can't get it to run. Thanks Steve

  
  

  This problem seems to be becoming more common of late!

  We've not successfully resolved any instances in these forums (that I am aware of) so unless you're prepared for a long haul, I suggest that you go direct to WGA Support, and create a support incident, for direct help from MS.

   

  You should raise a WGA Support incident at the appropriate site below - make sure that you pick the validation/WGA options along the way and the support should be free.
   
  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
   
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
   
  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, April 6, 2011 5:50 AM

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  "JFB214" wrote in message news:9c19d489-e488-4e79-a47e-e09d8e88c63e...

  thanks for the quick reply. However when I try to go the windows genuine validation page I see the page for about a second and then it goes to a microsoft bing search page. But I was able to get the page to not forward by pressing the stop button so I was able to download the file, but when I ran it, it does the same thing and I can't get it to run. Thanks Steve

  
  

  Please try the below steps to recreate the Licensing Store files.  This may resolve the issue.
   
  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.
   
   
  Once complete, please post back with a new MGADiag report
   
   
  

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Thursday, April 7, 2011 10:55 PM
  • Marked as answer by Darin Smith MS Thursday, April 14, 2011 12:01 AM

  Thursday, April 7, 2011 6:14 AM

  Moderator