Not Genuine, Really? (posted 2015)

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  Hello. I've own this computer since 2009 and purchased it from Dell with all the bells and whistles. I got a FULL windows 7 activated package and everything worked fine, until... One update from Microsoft (unfortunately I don't recall which one, after all, we trust this site to give us the right tools to keep our computers up-to-date...) my computer shows that I do not have or am not running a genuine windows program. I called Dell and they said its a Microsoft glitch from one of the recent updates. That coincide with the time my "glitch" showed on my computer. Please tell me which update to delete so I won't be bothered with this message several times a day! And yes, I ran the MGA diagnostic program:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE22
  Cached Online Validation Code: 0xc004c4a8
  Windows Product Key: *****-*****-67JTP-MKKC3-3WXJB
  Windows Product Key Hash: viZ+G4aRJP712QcWbDvqoRlMMP4=
  Windows Product ID: 00359-OEM-9824847-38518
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {A730B72F-3465-4732-96B7-1D761CED9AC4}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.140303-2144
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{A730B72F-3465-4732-96B7-1D761CED9AC4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3WXJB</PKey><PID>00359-OEM-9824847-38518</PID><PIDType>8</PIDType><SID>S-1-5-21-280051888-1224582609-490039970</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System Inspiron N7110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20120111000000.000000+000</Date></BIOS><HWID>0EA53A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

  Windows Activation Technologies-->
  HrOffline: 0x8004FE22
  HrOnline: N/A
  HealthStatus: 0x0000000000002800
  Event Time Stamp: 1:8:2015 09:52
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln3aDNxcAF/gfZRijGzwO0bKEHneLi5z

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   DELL    QA09  
    FACP   DELL    QA09  
    HPET   DELL    QA09  
    BOOT     
    MCFG   DELL    QA09  
    SLIC   DELL    QA09  
    SSDT   DELL    PtidDevc
    ASF!   DELL    QA09  
    SSDT   DELL    PtidDevc
    SSDT   DELL    PtidDevc
    UEFI   DELL    QA09  
    UEFI   DELL    QA09  
    UEFI   DELL    QA09  

  Thursday, January 8, 2015 3:15 PM