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"SETUP FATAL ERROR: UNABLE TO GENERATE INSTALLATION LOG FILES"

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We are developing a software using VB 6.0, creating packages with Package and Deployment Wizard and sending the Setup.exe files to our clients.

One of our clients is having a problem in installing our software in WINDOWS 7 operating system. They are getting the following error while clicking the setup.exe file "SETUP FATAL ERROR: UNABLE TO GENERATE INSTALLATION LOG FILES".
- Moved by Alexander Sun Tuesday, April 17, 2012 9:29 AM VB 6 related (From:Visual Studio Setup and Installation)
- Edited by Mike Walsh FIN Thursday, April 19, 2012 2:35 PM " " added around text
Sunday, April 8, 2012 1:08 PM

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Hi GuruSg,

your question is Regarding VB6 Deployment and This forum is Regarding Visual Studio Setup forum.

So Please post in below appropriate forum for proper answer.

http://www.vbforums.com/showthread.php?t=671972

http://social.msdn.microsoft.com/Forums/en/category/visualbasic

Regards

Gautam

Monday, April 9, 2012 6:11 PM
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Hi GuruSg,

Welcome to the MSDN forum.

Please read this page: http://msdn.microsoft.com/en-us/vstudio/ee413549

Microsoft support existing VB6 application to continue run on Windows Vista/Windows 7/Windows 2008 R2.

Also, please refer to this page to know where to post your VB 6 questions: http://social.msdn.microsoft.com/Forums/en-US/vbgeneral/thread/6a0719fe-14af-47f7-9f51-a8ea2b9c8d6b

If you have any other problems, please feel free to let me know.

Best Regards,
Alexander Sun [MSFT]
MSDN Community Support | Feedback to us

Tuesday, April 17, 2012 9:28 AM