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Major Computer Issues RRS feed

  • Question

  • Hello,

    I am experiencing many problems. Microsoft Edge is not responding: the pop up box appears at the bottom of Edge to recover the web page and after clicking on it Edge hangs, Microsoft mail app is unresponsive & does not load new e-mail messages, Windows Store can not download apps, when clicking & launching File Explorer it hangs, the Registry Editor string "AskToCloseAllTabs" is always removed when I shut down my computer and turn it back on, .epub files .jpeg files .htm files and many other files all state they have to be reset, my mouse constantly freezes. I have ran Media Creation Tool as a admin for over 7 hours and it states "Checking for updates". I do not know what else I can do to resolve all of my issues. Is there anyone that can assist me to fix all of these problems? I would greatly appreciate it.

    Thank you.

    • Moved by Just Karl Friday, October 13, 2017 3:11 PM Looking for the correct forum
    Thursday, October 12, 2017 12:39 PM

Answers

  • Hi Rhoon.

    I suggest you to ask this question in the Microsoft Community for Windows, which is more appropriate for this kind of topics.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    • Edited by Luigi BrunoMVP Thursday, October 12, 2017 3:12 PM
    • Marked as answer by Rhoon Thursday, October 12, 2017 4:13 PM
    Thursday, October 12, 2017 3:11 PM

All replies

  • Hi Rhoon.

    I suggest you to ask this question in the Microsoft Community for Windows, which is more appropriate for this kind of topics.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    • Edited by Luigi BrunoMVP Thursday, October 12, 2017 3:12 PM
    • Marked as answer by Rhoon Thursday, October 12, 2017 4:13 PM
    Thursday, October 12, 2017 3:11 PM
  • Thanks for your response and advice.
    Thursday, October 12, 2017 4:12 PM
  • Thanks for your response and advice.

    You're welcome.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Friday, October 13, 2017 6:47 AM