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how to add user from other domain in crm4.0? RRS feed

  • Question

  • Hi I Want to add a user in crm 4.0 but it gives me error that  " 0x80041d2a   LookupAccountNameW failed with error   Platform " I am Inserting This users using SSIS Script Component Web Services.

    I am having one organisation that user is succesfully inerted but with other organisation its giving error.

    Please Help me its urgent 

    Thanks in Advance

    Tuesday, February 8, 2011 12:32 PM

All replies

  • Is the other domain trusted? Make sure you are defining the correct domain name and username. Try to add the same user to CRM via the UI and see if it is detected when you type in the domain\username and press TAB.
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    Tuesday, February 8, 2011 12:49 PM
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  • i don't know  how to check whether other domain trusted or not? but may be other domain name not exist so how to create a new domain name in a single organisation

    Thanks for reply

    Tuesday, February 8, 2011 12:52 PM
  • Hi Krunal,

     

    Domains by default are unable to communicate with other domains, which means somewhere in domain LAB1 cannot access any resource that is part of domain LAB2. Before a trust relationship is configured

    (A) an administrator in LAB1 cannot give permission to any user of domain LAB2 for files or printers
    (B) a user of domain LAB2 cannot sit at a workstation that is part of domain LAB1 and login

    After a trust relationship is defined, say LAB1 trusts LAB2 the following happens

    (A)users of domain LAB2 can sit at a workstation that is part of domain LAB1 and login to their own domain LAB2 (it will be displayed in the domain dropdown box)
    (B)an administrator of domain LAB1 can grant permission to any user of domain LAB2 to file and print resources
    (C)users of domain LAB2 are included in the Everyone group of domain LAB1

    In the example above LAB1 is the trusting domain, and LAB2 is the trusted domain. Also the above is a one-way trust relationship, i.e. while domain LAB2 users can use domain LAB1 resources, users of domain LAB1 cannot use domain LAB2 resources. A two-way relationship would allow each domain to access resources of the other (if given permission).

    The basics of a trust relationship is to first configure domain LAB2 to allow domain LAB1 to trust it, and then configure domain LAB1 to trust domain LAB2:

    (1)Log onto domain LAB2 as Administrator
    (2)Start Active Directory Domains & Trusts for Domains (Start - Programs - Administrative Tools)
    (3)Select "the properties" of the LAB2 domain then "Trust Tab"
    (4)Click the Add button to " the domains that trust this domain" box
    (5)Enter the name of the domain you want to be able to trust you, i.e. domain LAB1
    (6)You can type a password in the Initial Password and Confirm Password, however this is only used when the trust relationship is started. You can leave it blank Click OK to complete the addition
    (7)Close the Trust Relationship dialog box
    (8)Log off of domain LAB2 and login onto domain LAB1 as Administrator
    (9)start Active Directory Domains & Trusts for Domains (Start - Programs - Administrative Tools)
    (10)Select "the properties" of the LAB1 domain then "Trust" tab
    (11)Click the Add button to " the domains trusted by this domain" box
    (12)Enter the name of domain LAB2 and the password if one was configured in step 6
    (13)Click OK and close.
    (14)Domain LAB1 now trusts domain LAB2

     

    After creating trust between the domains add the user who needs access to the CRM.

    regards,


    Khaja Mohiddin
    Wednesday, February 9, 2011 12:09 PM