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  • Question

  • I just finished loading the software and it said it quarantined 2 virsus.  I kept getting popups from antivirus master warning to activate but instead I cancel.  I have lost some items to the trojans, is there any way to get them back?

     

     

    Thursday, July 31, 2008 5:39 PM

Answers

  • If your PC was infected and the infection deleted files, you won't be able to recover them.

    -steve

     

    Thursday, July 31, 2008 6:02 PM
    Moderator

All replies

  • If your PC was infected and the infection deleted files, you won't be able to recover them.

    -steve

     

    Thursday, July 31, 2008 6:02 PM
    Moderator
  • I understand that, but my husband, myself and my son all had to sign into the computer.  Only my son still has all the icons and programs.  Is there any way to move them and into our own page?  I hope that makes sense.

     

    Thursday, July 31, 2008 8:06 PM
  • With administrative rights, you can copy shortcuts from your son's profile:

    In XP, each profile's files and shortcuts can be found within a folder called Documents and Settings\{USERID}

    This article may give you some guidance:

    http://support.microsoft.com/kb/811151/

    -steve

    Wednesday, August 6, 2008 3:00 PM
    Moderator