Hi Scott,
You can download sdk to learn crm development.
useful book: MSCRM 2011 Application - Danny Varghese
For to learn like developer you can start from
http://msdn.microsoft.com/en-us/library/gg328027.aspx
http://msdn.microsoft.com/en-us/library/gg334635.aspx
http://channel9.msdn.com/Series/DynamicsCRM2011
http://mscrmshop.blogspot.ch/2012/01/step-by-step-plugin-tutorial-using.html
You need to learn how create plugin and you can use JSCRIPT
Regards, Saad