Genuine status but unknown error RRS feed

  • Question

  • Our machine has failed the validation test, but the diagnostic data shows Windows XP as genuine. The product key shown on the report is different to that on the chassis coa.The report shows signature type as unknown.It was bought overseas from a computer retailer as new.

    Where do we go from here?

    Sunday, May 28, 2006 3:45 PM


  • Indie-soul,

    Could you post the diagnostic data here please?


    Wednesday, July 5, 2006 7:32 PM