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Error on Validation of Win 7 Ultimate 64bit RRS feed

  • Question

  • Hey All

     

    I have been using a legit copy of Window 7 ultimate for about 6-7 months and just before christmas it suddenly started to tell me it was ungenuine. when i go resolve on line i get this error

    Error

    A problem has been encountered during the Microsoft Genuine Advantage validation process. Due to technical difficulties, we are unable to determine whether your operating system is genuine at this time. Please return later to complete the validation process.

    [0x80080100]

    I also ran the dianostic you recommend and here is what it says

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-73T9V-RKDX9-4KVTJ
    Windows Product Key Hash: VM92avmaqvZAA1hCyuL3yjxnupY=
    Windows Product ID: 00426-068-3810801-86999
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {43CBF199-84CA-4206-BE61-61D3E93F5691}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43CBF199-84CA-4206-BE61-61D3E93F5691}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4KVTJ</PKey><PID>00426-068-3810801-86999</PID><PIDType>5</PIDType><SID>S-1-5-21-415098549-334491904-1033057255</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20071106000000.000000+000</Date></BIOS><HWID>A7BA3607018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5E34FE322171F16</Val><Hash>TS0Bbq04JXDObzoOTzurhDg6Ijk=</Hash><Pid>81602-907-2587695-68075</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-381080-00-3081-7600.0000-0052011
    Installation ID: 017451488146798432287715849635758453423293388572750831
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4KVTJ
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 6/01/2011 11:50:11 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072F8F
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:6:2011 11:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAwABAAAAAQABAAEAonbOyWySWTIu9/Ls7NiW0ZDHDL1zkvzcje+y2qCZKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      SSDT            PmRef        CpuPm


    I hope there is someway this can be fixed

    cheers

    Spudless
    Thursday, January 6, 2011 12:54 AM

Answers

  • Unfortunately, your copy of Windows 7 Ultimate is non-genuine.  The product key belongs to a Microsoft MSDN Subscription and is a "not-for-resale" product key.  You will need to contact the original seller and demand a full refund.  You can purchase genuine Microsoft Windows 7 software from the  Microsoft Store.

    From your MGA Report:

    Product Name: Windows 7 Ultimate

    Windows Product ID: 00426-068-3810801-86999

    Notification Reason: 0xC004F200 (non-genuine)

    Please review: Blocked Keys


    Carey Frisch
    • Marked as answer by Darin Smith MS Thursday, January 6, 2011 9:58 PM
    Thursday, January 6, 2011 6:20 AM
    Moderator