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  • We have had Windows XP Professional installed in our computer for a few years. Recently our computer crashed and we had to reinstall the operating system. Since then we have the message that windows XP needs to be activated. We have tried activating with the product key and still don't have anything that shows that it is activated. Thanks for your help.

    Thursday, December 31, 2009 11:15 PM


  • Hello ppflores,

      Please try the Activate by Phone method. 

      If you continue to have problems, create a new thread and post a Diagnostic Report.

    Thank you,
    Darin MS

    You can find information on how to generate a Diagnostic Report in the thread "Before Posting a Question, Please Follow These Instructions" http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads
    Friday, January 8, 2010 9:15 PM