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Vista Ultimate No Longer Genuine Need Help RRS feed

  • Question

  • Here is the WGA Diagnostics ouput:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-Q8DM2-V9XRX-9RXGQ
    Windows Product Key Hash: 4heVMrVDkFNCbyVewpCdrEf8Rvs=
    Windows Product ID: 89587-006-1535563-71489
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: 91556f3a-c9cd-4d64-8c70-a975219a877b
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>91556f3a-c9cd-4d64-8c70-a975219a877b</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-9RXGQ</PKey><PID>89587-006-1535563-71489</PID><PIDType>5</PIDType><SID>S-1-5-21-346022263-4190474595-1697172056</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="3"/><Date>20060113000000.000000+000</Date></BIOS><HWID>A4323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Also the www.microsoft.com/genuine came out with, "Windows must be activated before validation can determine if this copy of Windows is genuine." Although it was done long before, I was looking around the forums and came to the conclusion that an update might be the problem, everything was fine before that. The gray bar at the end says, [0xC004C4A6]

    Saturday, February 24, 2007 5:51 PM

Answers

  • Hi Sly12345,

    It does look like your first phone activation didn't go through.

    Would you please try it once more?

    You can type "slui 4" (no quotes) into a Command Prompt and hit Enter.

    Then you'll choose your country and go through the prompts. 

    Thanks!

    Thursday, March 1, 2007 10:32 PM

All replies

  • Hi,

    Please do the following:

    1.  Try to activate by phone.  Go to Command prompt in Windows.  Type slui 4 then phone activate your copy. 

    2.  When successful, validate Windows at http://www.microsoft.com/genuine again

    Sunday, February 25, 2007 9:22 PM
  • Didn't help same thing happened again.
    Sunday, February 25, 2007 10:39 PM
  • Please visit http://www.microsoft.com/genuine/diag/ to diagnose the cause and then follow the resolution.  Let us know how it work.
    Monday, February 26, 2007 1:44 AM
  • All tests were passed, but still unable to validate just came up with a non activated windows dioloage again.
    Monday, February 26, 2007 1:56 AM
  • Hi,

    When the "non-genuine notification" appears (e.g. Windows Aero is not working. This copy of Windows is not genuine), please click "go online and resolve now".  It will try to validate your copy.  Reboot when the validation is a success.

    Question:  Have you recently changed your hardware?

    Monday, February 26, 2007 5:06 PM
  • Same thing about a non activated windows copy...and yes I have changed my Hardware but it was just a ODD i swapped out.
    Wednesday, February 28, 2007 10:00 PM
  • a
    Wednesday, February 28, 2007 10:17 PM
  • Hi Sly12345,

    It does look like your first phone activation didn't go through.

    Would you please try it once more?

    You can type "slui 4" (no quotes) into a Command Prompt and hit Enter.

    Then you'll choose your country and go through the prompts. 

    Thanks!

    Thursday, March 1, 2007 10:32 PM
  • Ok thank you for helping me. That's all I needed so thanks again.
    Thursday, March 1, 2007 11:01 PM