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Windows original on saturday but not now??? RRS feed

  • Question

  • Hi, I buyed a Toshiba e205 last friday (with windows 7 home premium). On saturday I downloaded windows security essentials (windows said my copy was genuine back then) but today when I try to validate my windows again (beacause the system told me to do so) it says it is not genuine anymore. What's the problem??? Here is my diagnostic:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
    Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
    Windows Product ID: 00359-OEM-8992687-00057
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {17D80BEB-1F20-4707-8A5F-44B39BC7DCFC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\hugo\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\es-ES\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\windows\system32\es-ES\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\windows\system32\es-ES\sppcomapi.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\windows\system32\es-ES\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\windows\system32\es-ES\user32.dll.mui[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{17D80BEB-1F20-4707-8A5F-44B39BC7DCFC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-1603884098-441420784-2786362927</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite E205</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091210000000.000000+000</Date></BIOS><HWID>D7BB3607018400FC</HWID><UserLCID>240A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora est. Pacífico, Sudamérica(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versión del Servicio de licencias de software: 6.1.7600.16385

    Nombre: Windows(R) 7, HomePremium edition
    Descripción: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Id. de activación: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID extendido: 00359-00178-926-800057-02-1033-7600.0000-3352009
    Id. de instalación: 008435021031593086211224058282042981813481808542273560
    URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
    URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
    URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
    Clave de producto parcial: W8DQG
    Estado de la licencia: con licencia
    Recuento de rearmado de Windows restante: 2
    Hora de confianza: 06/07/2010 07:46:37

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 7:6:2010 07:08
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GEO+9HIZuA680ASMqIOYVZx3nRcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      WDAT   INTEL   Calpella
      ASF!   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   INTEL   SataAhci
      ASPT   INTEL   Calpella
      SSDT   INTEL   SataAhci

    Thanks. 
     

    Tuesday, July 6, 2010 1:15 PM

Answers

  • Did you buy your PC in South America? - in Which language was it installed? -

    Please read the Vistalizator and Multi-Langiage Users Sticky at teh head of the forum index page.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 6, 2010 5:16 PM
    Moderator

All replies

  • Your "software protection" files (needed for validation) were changed in some way. As all errors listed are connected to Windows Update, you could try using the "System Update Readiness Tool" from here: http://support.microsoft.com/kb/947821/en-us (scroll down for a manual download). I don't know if you did install Microsoft Security Essentials yet, but if you do, make sure there is no other AV software running at the same time, or those inconsistencies will occur again. Typing "cmd" at the start button, right-clicking "run as administrator" and then "sfc /scannow" might also help.
    "I think there is a world market for maybe five computers.” (Thomas J. Watson, Sr.)
    Tuesday, July 6, 2010 2:53 PM
  • Did you buy your PC in South America? - in Which language was it installed? -

    Please read the Vistalizator and Multi-Langiage Users Sticky at teh head of the forum index page.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 6, 2010 5:16 PM
    Moderator