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suddenly my Windows XP is not genuine RRS feed

  • Question

  • Hi Guys

    I have inherited a PC from a friend about 2 years ago. Up until January 2009, automatic updates downloaded and installed with no problems at all. Now I am told by the validation tool that my version of Windows XP Pro is not genuine and I need to spend money to get a genuine copy. The computer was purchased (as far as I know) from a reputable dealer with Windows XP Pro installed a few years ago. I do not have a validation certificate or a recovery CD. How come windows update worked before and now tell me this?

    Cheers

    Rob

    Edit: I have noticed that whenever I turn this PC on, the time and date are wrong. Do I need to change a battery or something somewhere and would this cause a validation issue?
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3BPVW-TFB22-V8HXQ
    Windows Product Key Hash: te42yePet5hWXpNPbW5xX84ULQQ=
    Windows Product ID: 55274-645-7918334-23867
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {BA47AE68-8A24-4BC3-9E77-A93A948F7CFC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BA47AE68-8A24-4BC3-9E77-A93A948F7CFC}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V8HXQ</PKey><PID>55274-645-7918334-23867</PID><PIDType>1</PIDType><SID>S-1-5-21-1606980848-1214440339-725345543</SID><SYSTEM><Manufacturer>VIA Technologies, Inc.</Manufacturer><Model>VT8366-8233/5</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020920000000.000000+000</Date></BIOS><HWID>F7EF3A170184205B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Edited by roxrob Friday, June 5, 2009 6:56 PM
    Friday, June 5, 2009 6:33 PM

Answers


  • Hello Rox Rob,


         Thank you for visiting us today
    J. Windows XP Professional installed on this computer was not assigned by Microsoft.  The Product Key is counterfeit and was most likely generated by a Product Key generator “Keygen’d” The Product Key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the End User Licensing Agreement (EULA).   You will find numerous sites where this Product Key has been posted.  Use your favorite search engine and paste in the Product Key.  We have seen numerous issues from customers who were provided with blocked Volume License Key (VLK) or Keygen’d keys. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. Below I have extracted a portion of the MGA results to share. 

    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3BPVW-TFB22-V8HXQ
    Windows Product Key Hash: te42yePet5hWXpNPbW5xX84ULQQ=
    Windows Product ID: 55274-645-7918334-23867
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. 



    You do have available options. First you should have been given the option to "Get Genuine" when you failed Windows XP validation. Here you may purchase a Windows XP Kit from Microsoft and become genuine. Next you can take the software back where you made the original purchase and either request a genuine copy of XP or return your monies.

     


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    • Marked as answer by Stephen Holm Friday, June 5, 2009 9:35 PM
    Friday, June 5, 2009 9:33 PM