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Unable to start OneCare after installing Microsoft.NET Framework 2.0 Service Pack 1 RRS feed

  • Question

  • Event Viewer for Windows OneCare error message:

     

    Upgrade Manger received brodcast message for update. but upgrade has not completed successfully.  It failed 1 times.

     

    What is going on with this and when will it be fixed?  When I attempt to start OneCare it get the following error:

     

    EventType clr20r3, P1 winssui.exe, P@ 0.6.400.0, P3 475e4e16, P4 mscorlib, P5 2.0.0.0, P6 471ebc5b, P7 1c4c, P8 0, P9 system.typeloadexception, P10 NIL.

     

    Thx Steven

    Wednesday, February 6, 2008 2:37 AM

Answers

All replies

  • It appears that you have a failed upgrade on your system

    You can either contact support for help - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Or uninstall, run the cleanup tool - 

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

    and reinstall from http://onecare.live.com and activate with your subscription LiveID.

    -steve

    Thursday, February 7, 2008 1:09 AM
    Moderator
  • I had the same experience when I updated the Microsoft .NET Framework 2.0 Service Pack 1 on February 13, 2008.

    I needed to uninstall both OneCare and the .NET Framework 2.0 (with Service Pack 1) , run the cleanup program and then reinstall .NET Framework 2.0 (without Service Pack 1) and OneCare. Now everything is running like it did before the upgrade. My question is why didn’t Microsoft’s OneCare programming team test the new Framework 2.0 Service Pack upgrade before it was released to the general public?

    Friday, February 15, 2008 2:30 PM
  • I'm quite sure that .Net Framework was tested with OneCare. Yes, some people have encountered problems with the .Net Framework SP, but not everyone. As I understand it, a repair of .Net Framework usually resolves it without requiring any reinstalls.

    -steve

    Saturday, February 16, 2008 1:48 AM
    Moderator
  • Steve your such a jack ***. Were you there testing the product? If so you did not do a very good job and if you were not there testing the OneCare application you should not make excuses for the programmer that did. Also the  .NET Framework did not resolve anything when I installed it and had problems with OneCare and had to uninstalled it.

    Saturday, February 16, 2008 3:15 AM
  •  lingoman wrote:

    Steve your such a jack ***. Were you there testing the product? If so you did not do a very good job and if you were not there testing the OneCare application you should not make excuses for the programmer that did. Also the  .NET Framework did not resolve anything when I installed it and had problems with OneCare and had to uninstalled it.

    Excuses? I think not.

    With the infinite combinations of hardware and software on Windows PCs, there is always a possibility for problems to be encountered with updates.

    -steve

    Sunday, February 17, 2008 6:25 PM
    Moderator
  •  

    I'm having the same problem but sync toy is also not working and I cannot uninstall or repair the .Net Framework.
    Friday, February 22, 2008 5:02 PM
  •  Curt12345 wrote:

     

    I'm having the same problem but sync toy is also not working and I cannot uninstall or repair the .Net Framework.

     

    Try the .Net Framework removal tool - http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx and then install .Net Framework 2.0 (assuming that you're on XP).

    -steve

    Friday, February 22, 2008 7:32 PM
    Moderator
  • We have had the same problem at work with onecare.  4 computers, all Dell's.  No problems with my computers at home that also have onecare but are not Dell computers.

    Wednesday, March 26, 2008 3:17 PM