Dear Customer,
Thank you for taking an interest in Microsoft Fix it Center (Beta). I am sorry to hear about the problem you encountered when run the Fix it Center application. To
help you solve your issue we need find the root cause. Could you please provide some informations for me?
1. Which version of windows are you use? [XP/Win7/Vista/Server2003/Server2008] [32/64]
2. Which exact name of the troubleshooter you attempted to run when the issue was encountered?
3. Could you please refer below steps provide us some event logs informations?
Step
1:
1. Control panel -> Administrative Tools -> Open Event Viewer
2. Event Viewer -> Windows Logs -> Applications
After
you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to us.
Steps
2:
1. Control Panel -> All
Control Panel Items -> Administrative Tools -> Event Viewers
2. Event Viewer -> Applications and Services Logs->Microsoft->Windows-> Diagnosis-ScriptedDiagnosticsProvider
If you find any error/warning
about error code "0x800B010E" please provide to us. Thanks.
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Yan Jun