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Active x will not download RRS feed

  • Question

  • Hi,  I had to fix windows, it had lost the keyboard control and windows would freeze every time I touch the KB.  After reinstall of windows, everything seemd OK, but I can not update.  Everytime I try it, I'm sent to Google search page.  I have found that the Active X will not download, I used the fixer on the Microsoft web page and still nothing.  Windows is activated and registered, but can not get to any of the update web pages, I can get to other MIcrosoft page.  Also I can't get my PC TOOLs A/V to update.   I have XP SP2 and did have SP3 but can't get it now or anything else.  Like I said, every thing seem to work normaly, but some of the weg pages.  I have gone over the IE, I can't update, and it seem fine, so I'm I missing something?

    thanks

     

    Wednesday, April 1, 2009 10:48 PM

Answers

  • Hello Steamer,


    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand you may be having issues in regards to the Active X control. I would like to provide the following information and steps for you to follow to attempt resolving this issue.

    Step 1: WGA Manual ActiveX Installation

    Click the Start button, then Click Run

    Type: iexplore http://go.microsoft.com/fwlink/?LinkID=39204  then Click OK

     You will be prompted to download “LegitCheckControl.cab”

    Choose Open

     Once this completes, a window will open showing two files. “LegitCheckControl.dll” and “LegitCheckControl.inf” Leave this window open for now.

    Click the Start button, then Click Run

    Type: system32, then Click OK

     (If you are running Windows XP, you may need to click Show Files to allow access to this system directory.)

    Drag the “LegitCheckControl.dll” file from the window that was open into the “system32” directory folder. If you are prompted to overwrite a file, choose Yes, to overwrite any existing file. (If you are running Vista, you may be prompted to provide administrator permission to complete the action. If so, Press Continue, and allow it.)

    Click the Start button, then Click Run

    Type “regsvr32 LegitCheckControl.dll”, and then click ‘OK’.

    You should see a dialog saying “DllRegisterServer in LegitCheckControl.dll succeeded.”

    After you finish the above steps please restart the computer and try to validate Windows XP again. Here is the link:

    http://www.microsoft.com/genuine

    Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully?

    Should you have additional problems please review the knowledge base (KB) article.

    KB307890 - How to activate Windows XP

    http://support.microsoft.com/default.aspx?scid=kb;en-us;307890&sd=techh .      

     Restart the computer and contact the Microsoft Activation Center to re-activate Windows should you need assistance. Activation and Registration of a Microsoft product can be located at:

    http://support.microsoft.com/kb/326851/en-us . 

    The Windows Activation Center can be reached at (888) 571-2048 from 8:00 AM to 10:00 PM Pacific Time.

    Let us know if this resolved the problem you are experiencing.  Thank you for contacting us here in the WGA program forums.



    Stephen :-)


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, April 2, 2009 12:10 AM
    Thursday, April 2, 2009 12:10 AM