Answered by:
Windows 7 Not genuine, but actually is.

Question
-
Hey,
I have read other tabs and here is the clipboard of my WGA validation.
Also, my 32 bit IE has stopped working and the computer takes ages to load. All of this happened at once about 5 days ago while it had previously worked perfectly. I have had my DELL Laptop for 11 months with McAfee installed and running as normal (or so I think)
I also downloaded Microsoft Security Essentials freeware from Microsoft using the 64 bit IE. While is removed 6 or 7 viruses, non genuine Windows warning and 32 bit IE still do not work and the computer still takes circa 20 minutes to load up. Programs such as the virus ware I have stop for long periods while scanning and generally the computer is just not how it was a week ago; perfect.
Please help if you can & thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {CC50E19A-60CF-4D3D-99EE-0F8BD4E78506}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CC50E19A-60CF-4D3D-99EE-0F8BD4E78506}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3478995814-420762885-3400093739</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20091023000000.000000+000</Date></BIOS><HWID>70B93607018400F8</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3492009
Installation ID: 014860363730365882941293090511098396930610295063465092
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/12/2010 01:41:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:13:2010 23:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAJJSouOCf2jMuuXYOKB9UbcJiVNdWuA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef BspCst
SSDT PmRef BspCst
SSDT PmRef BspCst
- Moved by Carey FrischMVP, Moderator Sunday, December 12, 2010 2:49 AM Moved to proper forum category (From:Feedback and Comments)
Sunday, December 12, 2010 1:54 AM
Answers
-
"debaters1" wrote in message news:6da317bb-b697-42c8-876e-e1be7afa92fd...
Hey,
I have read other tabs and here is the clipboard of my WGA validation.
Also, my 32 bit IE has stopped working and the computer takes ages to load. All of this happened at once about 5 days ago while it had previously worked perfectly. I have had my DELL Laptop for 11 months with McAfee installed and running as normal (or so I think)
I also downloaded Microsoft Security Essentials freeware from Microsoft using the 64 bit IE. While is removed 6 or 7 viruses, non genuine Windows warning and 32 bit IE still do not work and the computer still takes circa 20 minutes to load up. Programs such as the virus ware I have stop for long periods while scanning and generally the computer is just not how it was a week ago; perfect.
Please help if you can & thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/12/2010 01:41:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
Please repost this in the Genuine Win 7 forum - where experts can assist.However, your Windows appears to be Activated, and validated, although there is an unusual error code highlighted above. This apparently means 'address cannot be resolved' - which would most likely be caused by proxy servers, or firewall problems.I suggest that you go to the Validation Diagnostics page, and see if that says anything interesting if you use the diagnostics.If you still have McAfee installed, it WILL conflict with MSE - I suggest that you uninstall ALL McAfee software, and run the MCPR tool to remove the residuals - http://service.mcafee.com/FAQDocument.aspx?id=TS100507 - which may include an internal proxy server which is used by a number of AV companies. - you may find that you need to uninstall and reinstall MSE afterwards.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 13, 2010 10:54 PM
- Marked as answer by Darin Smith MS Thursday, December 16, 2010 9:56 PM
Sunday, December 12, 2010 2:11 AMModerator
All replies
-
"debaters1" wrote in message news:6da317bb-b697-42c8-876e-e1be7afa92fd...
Hey,
I have read other tabs and here is the clipboard of my WGA validation.
Also, my 32 bit IE has stopped working and the computer takes ages to load. All of this happened at once about 5 days ago while it had previously worked perfectly. I have had my DELL Laptop for 11 months with McAfee installed and running as normal (or so I think)
I also downloaded Microsoft Security Essentials freeware from Microsoft using the 64 bit IE. While is removed 6 or 7 viruses, non genuine Windows warning and 32 bit IE still do not work and the computer still takes circa 20 minutes to load up. Programs such as the virus ware I have stop for long periods while scanning and generally the computer is just not how it was a week ago; perfect.
Please help if you can & thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/12/2010 01:41:11
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
Please repost this in the Genuine Win 7 forum - where experts can assist.However, your Windows appears to be Activated, and validated, although there is an unusual error code highlighted above. This apparently means 'address cannot be resolved' - which would most likely be caused by proxy servers, or firewall problems.I suggest that you go to the Validation Diagnostics page, and see if that says anything interesting if you use the diagnostics.If you still have McAfee installed, it WILL conflict with MSE - I suggest that you uninstall ALL McAfee software, and run the MCPR tool to remove the residuals - http://service.mcafee.com/FAQDocument.aspx?id=TS100507 - which may include an internal proxy server which is used by a number of AV companies. - you may find that you need to uninstall and reinstall MSE afterwards.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, December 13, 2010 10:54 PM
- Marked as answer by Darin Smith MS Thursday, December 16, 2010 9:56 PM
Sunday, December 12, 2010 2:11 AMModerator -
No reply. Assumed the issue is resolved.
Darin MSThursday, December 16, 2010 9:56 PM