Hello MelvinHenry,
I am very sorry you were unhappy with Vista. I agree it is different, it does take some time to get used to and not all programs are yet compatible with it. I like Vista and not just because I work here. I genuinely prefer Vista over XP. True, there are some things with Vista that irritate me and there are thing I would have changed, but that was also true back when I first installed XP.
It may be that Vista just isn't for you, but I do recommend that when you have some time to spend with it and get used to it, you may find Vista is a feature rich and nice looking OS. For Retail versions, you receive 30 days (from the time you activated) of free Vista support. The support is not only for errors and such. You can ask how to change your Internet Explorer main page from google to yahoo (I know it can be done) or how to use Windows Mail (my understanding is that Windows Mail and Outlook express are very simillare, they just look different) or how to get your printer to work with Vista. Let us help you fix the things you don't like or don't understand.
After you get some help getting Vista to work the way you want it to, if you still don't like it, then by all means, follow the URL that Carey provided and return it. We do NOT want you to use something you do not like. It's not good for you and it's not good for Microsoft. We just want you to give yourself a chance to get used to it. If you still don't want it, then not use it and get your money back, please.
Thank you,
Darin Smith
WGA Forum Manager