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Windows Not Genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23834
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C870ACA4-A55A-4855-B392-7CE4D7FBD487}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Professional Plus 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C870ACA4-A55A-4855-B392-7CE4D7FBD487}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23834</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1303643608-839522115</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>INVALID</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2NKT18AUS</Version><SMBIOSVersion major="2" minor="33"/><Date>20060911000000.000000+000</Date></BIOS><HWID>FF8235770184C068</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89409-707-1528066-65029</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13F5F:IBM|168D0:Legend (Beijing) limited|FD34:Lenovo
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, January 10, 2010 7:20 AM

Answers

  • Hello Phame1904,

      The Windows XP Pro and the Microsoft Office Professional Pluse 2007 is Non-Genuine.  They were both installed using Blocked Volume License Keys.  Volume Licenses are not sold to consumers, they are designed for large organizations to easally install hundred or thousands of copies Microsoft software.  These keys are Blocked because the owners reported the Key as stolen, lost or leaked to the internet.  If these keys were given to you by your organization, please contact the Network admin or IT dept. for your organization's proper Product key. 

      The reason you hadn't see the Non-Genuine message sooner is that XP and Office doesn't come with any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Keys were Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office" or "Validate Windows" button, gone to the Download site and attempted to download any Validation protected content or by installing the Office and/or Windows Notifier. It turns out that Microsoft recently release the Office Notifier and possibly re-released the Windows Notifier.

      Now, I am Not accusing you of piracy. There are a number of reason why your Office and XP would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.

      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Windows and\or Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.

      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer or upgrading your Xp to Pro, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.

      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Monday, January 11, 2010 11:13 PM
    Monday, January 11, 2010 11:12 PM