One care enabled but icon shows im still at risk? RRS feed

  • Question

  • I have just bought a new laptop, with one care anti-virus. I un-installed the Norton 60 day free trial off the computer and then installed One Care. It installed fine but it is still giving me an at risk status with the action to take saying to go to the help desk. When I click on the help desk icon I dont know what problem to search for. How can I get my status to Green? When i log into my windows live it says my subscription is enabled? Help please.

    Saturday, November 22, 2008 12:20 AM