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Can't activate my Live One Care software-can't read the key very well. RRS feed

  • Question

  • I bought One Care at Costco a few months ago and waited until my Symantec sub. ran out. I have tried over and over to activate my One Care with the code on the inside package. I can't tell if some of the numbers/letters are O or zero or C or Q, J or I or 1.  I don't have great eyesite and this is so frustrating. I have tried over 50 combos and now I sit here with no virus or security protection of any kind. What do I do? I have the proof of liscense code and the date must be activated by . Can anyone help me?

    Friday, October 24, 2008 12:40 AM

Answers

  • Thank you-but I was finally able to try several more combos and figures out the L was a J and the O or Q was really a C. I had so much trouble with Symantec in the last months with their Phishing add-on that I could not deselect, that my DSL was as slow as dial up. I am already a much happier camper with One Care. Thanks again for the help.

     

    Jan

    Friday, October 24, 2008 5:04 AM

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