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Windows 7 build 7600 This copy of windows is not genuine RRS feed

  • Question

  • I am having a problem with the "this copy is not genuine" but it came with my laptop. I read that I am supposed to start my own thread with my "copy/paste" from the  Microsoft Genuine Advantage diagnostic tool

    I hope I did this correctly.

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: N/A, hr = 0x8007043c

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {FF471483-F875-45CD-8E13-8F48A7AC14AB}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Bailey\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FF471483-F875-45CD-8E13-8F48A7AC14AB}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-129749249-1315920533-2482240543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP TouchSmart tm2 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20100420000000.000000+000</Date></BIOS><HWID>7F680500018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.

    Error: 0x8007043C 

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: PASS

    Event Time Stamp: 7:1:2011 22:09

    WAT Activex: Registered

    WAT Admin Service: Not Registered - 0x8007043c

     

    HWID Data-->

    HWID Hash Current: KgAAAAAAAQABAAIAAAAAAAAAAgABAAEAonasUm5wPH6SqDTfLEcMrkbK

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      DMAR       

      SSDT PmRef CpuPm

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT PmRef CpuPm

      SSDT PmRef CpuPm

      SSDT PmRef CpuPm

      SPCR HPQOEM SLIC-MPC

     

     

    Thursday, September 22, 2011 4:29 AM

Answers

  • "baileyann2" wrote in message news:dd7a47f3-1344-49e4-a273-693201fc34c5...
    My work computer network won't let me download that because it says it is malware.
     
    In that case see your system administrator, and get them to fix it (technically, it;s not a virus, but is considered malware).
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by baileyann2 Thursday, September 22, 2011 6:50 PM
    Thursday, September 22, 2011 4:30 PM
    Moderator

All replies

  • File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]

    Download & run WATFix. Do not close it while it's running wait for it to finish. Once it is finished it will reboot your system automatically.

    Then re-post another MGADiag Report. (Use the latest MGADiag.exe version) The one is your report is an older version.


    Thursday, September 22, 2011 5:03 AM
  • My work computer network won't let me download that because it says it is malware.
    Thursday, September 22, 2011 2:38 PM
  • "baileyann2" wrote in message news:dd7a47f3-1344-49e4-a273-693201fc34c5...
    My work computer network won't let me download that because it says it is malware.
     
    In that case see your system administrator, and get them to fix it (technically, it;s not a virus, but is considered malware).
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by baileyann2 Thursday, September 22, 2011 6:50 PM
    Thursday, September 22, 2011 4:30 PM
    Moderator
  • I ended up watching a youtube video and being able to fix it. Thanks for helping me.
    Thursday, September 22, 2011 6:50 PM
  • Thanks for trying to help me. I fixed it by watching youtube.
    Thursday, September 22, 2011 6:50 PM
  • "baileyann2" wrote in message news:5602d571-bc5a-4cfb-8179-02e022fe445b...
    I ended up watching a youtube video and being able to fix it. Thanks for helping me.
     
    Please provide another MGADiag report so that we can check the results.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 22, 2011 7:06 PM
    Moderator