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    I have a Windows Vista Home Premium computer I built with my son from parts. The BIOS on the motherboard has blown so I will need to replace the motherboard. It looks like the hardisk may have been corrupted in the process, so I will also need to do a clean install of Vista.

     

    1) I have seen people having problems with Restore in this forum for these situations. I have used OneCare to backup settings and files for several usrs on this computer to a USB harddrive. What should I do when I put this computer back together to ensure I can smoothly restore my OneCare backup. I plan to give the computer the same name, and create user directories with the same names, but, of course, it will be a different motherboard and there will be no record on the computer that OneCare ever ran on it. Should I do the restore before reinstalling OneCare? Any suggestions are welcome.

     

    2) This was an OEM version of Windows Vista as I only intend to put it on this one computer. However, I have heard that if you replace the motherboard, Vista thinks it's a new computer and there are problems. Can you clarify this?

     

      thanks

    Sunday, December 9, 2007 3:34 PM

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    If you create the same User Account on the restored PC, then the One Care restore should put things back where they were for the most part.

    You will need to install OneCare before performing the restore from OneCare. You may need to perform a small backup to the hard drive, select a file type that doesn't have too many hits, so it goes quickly, for OneCare to see the backup drive for the restore.

    OneCare can be reinstalled to the newly restore/rebuilt PC without worrying about the fact that it had been installed to the same PC before.

     

    You will probably need to simply perform the Windows Activation process online. In the worst case, you'll need to call.

     

    -steve
    Tuesday, December 11, 2007 1:26 AM
    Moderator

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    If you create the same User Account on the restored PC, then the One Care restore should put things back where they were for the most part.

    You will need to install OneCare before performing the restore from OneCare. You may need to perform a small backup to the hard drive, select a file type that doesn't have too many hits, so it goes quickly, for OneCare to see the backup drive for the restore.

    OneCare can be reinstalled to the newly restore/rebuilt PC without worrying about the fact that it had been installed to the same PC before.

     

    You will probably need to simply perform the Windows Activation process online. In the worst case, you'll need to call.

     

    -steve
    Tuesday, December 11, 2007 1:26 AM
    Moderator
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    I have installed the new board and OneCare and was able to restore everything EXCEPT my Windows Live Mail email and contacts. For some reason they seem to be missing. Is it possible that since this is a new product that OneCare is not backing up the appropriate directories or doesn't know how to restore for it? It did produce some Windows Mail folders but they had to be imported into Windows Live Mail, and then it lost the the folder structure of my saved emails. It's kind of a problem if Windows OneCare cannot backup and restore Windows Live Mail. Any way to tell if it is supposed to?

     

     

    Sunday, December 16, 2007 11:08 PM
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    The Windows Live Mail restore will typically be done to an alternate location, requiring the import of messages that you did, but then, as you found, you will need to recreate the folder structure. Windows Live Mail cannot recognize a prior installation of folders as it creates its own unique profile information - the contents are not portable to another PC or after a restore. The data is backed up, though, as each message is a unique file that can be imported back into WLM.

    -steve

     

    Monday, December 17, 2007 7:22 PM
    Moderator