Helpdesk/desktop support Cert help. RRS feed

  • Question

  • Hello all.

    So recently I enrolled in a online Tafe course that will give me a cert 3 in information technology, I have been a computer user/lover for many years and have built them for friends including myself (fairly standard I know). I really want to give IT a go, I am a fairly advanced user and wherever I work I seem to become the free IT guy, so when I found myself between jobs I decided that now is a great time to go for it.

    Apart from the course that will give me a good foundation I wanted a better picture of getting my certifications. I am wanting to purse a job in helpdesk/ desktop support as I know it is a great place to start.

    With entry level in mind what would be a good place to start for certification? After researching jobs most level 1 desktop techs ask for knowledge in xp/7, office and/or server 2008, basic networking, installation etc.

    Just not sure the best way to go about it. I did find a course online that offers a package but to be honest with the help of some books I could teach myself.

    Thanks for any help.

    Edit: Decided to add the link to the package deal... I know I can teach myself but it does set up testing and does supply all the learning material. Not sure what is the best way to go about it.

    • Edited by JimmyStarr Wednesday, July 30, 2014 7:27 AM
    Wednesday, July 30, 2014 7:10 AM