G'day All,
I have a strange issue with emails being attached to opportunities, it randomly fails but if you try to track it again, you get a message stating the email is already tracked. I have walked through the process and cannot find a direct cause except in the events
log I get these exception errors.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 19/01/2015 2:53:52 PM
Event time (UTC): 19/01/2015 6:53:52 AM
Event ID: 155d395f8b9045749127998d0162fa5e
Event sequence: 95
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-130661239309108800
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: CRM
Process information:
Process ID: 5676
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: CrmException
Exception message: INVALID_WRPC_TOKEN: Validate WRPC Token: WRPCTokenState=Invalid, TOKEN_EXPIRY=4320, IGNORE_TOKEN=False, TOKEN_KEY=bzg84I9iEeSoFwBQVpdiEDNfDUlIBN6D+78h0hVOIjjQl2PE3swtHhBYMw1dAFkD
at Microsoft.Crm.Application.Security.WrpcContext.ValidateTokenState()
at Microsoft.Crm.Application.Pages.Activities.ActivityAttachmentDownload.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: http://crm:5555/P/Activities/Attachment/download.aspx?AttachmentType=1001&AttachmentId=873d9f1c-b74e-e411-93af-005056976210
Request path: /P/Activities/Attachment/download.aspx
User host address: 192.168.0.115
User: DO\Reception3
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 24
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at Microsoft.Crm.Application.Security.WrpcContext.ValidateTokenState()
at Microsoft.Crm.Application.Pages.Activities.ActivityAttachmentDownload.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
In most of the articles it suggests to enter a registry key to disable the token checking, but I am not sure what the knock on effect of this will be if I disable the token check. But more importantly, I am concerned about what may be causing this in the first
place.
The emails that are being attached, can be quite large, as a lot of them are plans (2-5mgs) but in the grand scheme of things they are not that big at all.
Any help, pointers, thoughts, will be gratefully accepted.
cheers
Jamie
Jamie Wilbraham Lead CRM / Systems Consultant Metisc Computer Services 5/800 Albany Highway Victoria Park WA Tel: (08) 9355 5880 Fax: (08) 9291 7893 www.metisc.com.au info@metisc.com.au