Using MS OneCare support is extremely painful. All I want to do is to add a computer to my subscription and the system won't let me. I come for help and I have to search through reams of irrelvant rubbish. So I my poor computer remains unprotected!
This is tosh. MS is taking the proverbial michael with this extremely poor level of support. Get some real people in to sort this out! eanwhile, I have work to do.
Disgruntled? You bet.
I'm not sure where you originally posted, but your post was moved to the correct forum.
To add a PC to your subscription, you install OneCare on the second (or third) PC and activate/subscribe using the same LiveID that you used to create the original subscription on the first PC. This is your subscription ID and can be found in Help/About in OneCare.
You can confirm your subscription status by logging in with that LiveID at
https://billing.microsoft.com If you are having problems, support is available. These are the peer to peer discussion forums.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
