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Painful circular support

Question
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Using MS OneCare support is extremely painful. All I want to do is to add a computer to my subscription and the system won't let me. I come for help and I have to search through reams of irrelvant rubbish. So I my poor computer remains unprotected!
This is tosh. MS is taking the proverbial michael with this extremely poor level of support. Get some real people in to sort this out! eanwhile, I have work to do.
Disgruntled? You bet.Wednesday, February 18, 2009 3:07 PM
Answers
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Khodson said:
Using MS OneCare support is extremely painful. All I want to do is to add a computer to my subscription and the system won't let me. I come for help and I have to search through reams of irrelvant rubbish. So I my poor computer remains unprotected!
This is tosh. MS is taking the proverbial michael with this extremely poor level of support. Get some real people in to sort this out! eanwhile, I have work to do.
Disgruntled? You bet.
I'm not sure where you originally posted, but your post was moved to the correct forum.
To add a PC to your subscription, you install OneCare on the second (or third) PC and activate/subscribe using the same LiveID that you used to create the original subscription on the first PC. This is your subscription ID and can be found in Help/About in OneCare.
You can confirm your subscription status by logging in with that LiveID at https://billing.microsoft.com
If you are having problems, support is available. These are the peer to peer discussion forums.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Thursday, February 19, 2009 5:17 PM
Thursday, February 19, 2009 5:17 PMModerator
All replies
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You should be disgruntled somewhere else because this is the wrong forum for this question.Ask herewhere you should post it to(This forum is for feedback on the *forum software*)
WSS FAQ sites: WSS 2.0: http://wssv2faq.mindsharp.com WSS 3.0 and MOSS 2007: http://wssv3faq.mindsharp.com
Total list of WSS 3.0 and MOSS 2007 Books (including foreign language titles) http://wss.asaris.de/sites/walsh/Lists/WSSv3%20FAQ/V%20Books.aspxThursday, February 19, 2009 6:43 AM -
Khodson said:
Using MS OneCare support is extremely painful. All I want to do is to add a computer to my subscription and the system won't let me. I come for help and I have to search through reams of irrelvant rubbish. So I my poor computer remains unprotected!
This is tosh. MS is taking the proverbial michael with this extremely poor level of support. Get some real people in to sort this out! eanwhile, I have work to do.
Disgruntled? You bet.
I'm not sure where you originally posted, but your post was moved to the correct forum.
To add a PC to your subscription, you install OneCare on the second (or third) PC and activate/subscribe using the same LiveID that you used to create the original subscription on the first PC. This is your subscription ID and can be found in Help/About in OneCare.
You can confirm your subscription status by logging in with that LiveID at https://billing.microsoft.com
If you are having problems, support is available. These are the peer to peer discussion forums.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Thursday, February 19, 2009 5:17 PM
Thursday, February 19, 2009 5:17 PMModerator