none
Can't activate Windows 7 for a third time. RRS feed

  • Question

  • So basically, I've been forced to reinstall Windows for a third time on the same machine but with different hard drives (I'm not going to go into detail as I've already explained myself multiple times to Microsoft - hard drive failure caused me to install onto an old hard drive and now a fresh install on my new hard drive). All of a sudden Windows wants to activate (again?) and the product key is "blocked". I called the toll-free number for phone activation and all that the operator did was confirm that the key was blocked. He referred me to the genuine advantage department and requested I call a number but when I do the phone rings twice and cuts off.

    Here's the diagnostic report. Please, someone from Microsoft tell me what I have to do to get this sorted. This really shouldn't be an issue (it wasn't in XP).

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-26PVT-3P7CY-9F7CT

    Windows Product Key Hash: H5tZgNoE4QsY9c2CYrfE0apmHA8=

    Windows Product ID: 00371-221-7544697-86829

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {1C8285A1-D2F0-478B-90C0-38AF5A8381B2}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110408-1631

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Luke\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1934A650-F157-4BF0-AFD2-5DC03E6E98FE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9F7CT</PKey><PID>00371-221-7544697-86829</PID><PIDType>5</PIDType><SID>S-1-5-21-3892441657-1760016562-3446393475</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P67A-UD3-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110222000000.000000+000</Date></BIOS><HWID>B2B83607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00172-221-754469-00-2057-7601.0000-1862011

    Installation ID: 021614854001894484535206800873741826118602188854269804

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 9F7CT

    License Status: Initial grace period

    Time remaining: 41820 minute(s) (29 day(s))

    Remaining Windows rearm count: 4

    Trusted time: 05/07/2011 21:26:45

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 7:5:2011 21:12

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAAABAAEAAQACAAAAAgABAAEA6GHC+0xnPADyUdAcYj2Q4YYFgtoucw==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC GBT   GBTUACPI

      FACP GBT   GBTUACPI

      HPET GBT   GBTUACPI

      MCFG GBT   GBTUACPI

      ASPT GBT   PerfTune

      SSPT GBT   SsptHead

      EUDS GBT  

      MATS GBT  

      TAMG GBT   GBT   B0

      SSDT INTEL PPM RCM 

     

    Tuesday, July 5, 2011 8:43 PM

Answers

  • "Sneeza" wrote in message news:6e70ec53-efeb-449d-9e2e-2d87baa29f22...

    So basically, I've been forced to reinstall Windows for a third time on the same machine but with different hard drives (I'm not going to go into detail as I've already explained myself multiple times to Microsoft - hard drive failure caused me to install onto an old hard drive and now a fresh install on my new hard drive). All of a sudden Windows wants to activate (again?) and the product key is "blocked". I called the toll-free number for phone activation and all that the operator did was confirm that the key was blocked. He referred me to the genuine advantage department and requested I call a number but when I do the phone rings twice and cuts off.

    Here's the diagnostic report. Please, someone from Microsoft tell me what I have to do to get this sorted. This really shouldn't be an issue (it wasn't in XP).

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-26PVT-3P7CY-9F7CT

    Windows Product Key Hash: H5tZgNoE4QsY9c2CYrfE0apmHA8=

    Windows Product ID: 00371-221-7544697-86829

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .......
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 5, 2011 8:56 PM
    Moderator