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I have a Dell Latitude 10 I have always had a password on the power up screen. now it tells me to enter password when I do it say that its no right. Now when it powers up and I go to enter my password it say I need to be Wi=Fi. I never needed this before. Then once I do go on the Wi Fi it tells me to enter my Microsoft account password witch I do and it says its wrong. I don't understand please help
- Moved by Dave PatrickMVP, Moderator Monday, October 17, 2016 9:08 PM
Monday, October 17, 2016 8:41 PM

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For wndows recovery I'd ask over here.

https://answers.microsoft.com/en-us/windows/forum/update?

To recover your microsoft account you can start the process here.

https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP, Moderator Monday, October 17, 2016 9:12 PM
- Proposed as answer by Mike Laughlin Monday, October 17, 2016 10:57 PM
- Marked as answer by Just KarlModerator Monday, October 24, 2016 3:22 PM
Monday, October 17, 2016 9:08 PM

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